Hi,

My installation was done with HD DVR on 16th September. The video output for my LCD was not crystal clear. The signal Strength showed 40.

I called customer care and got to know that signal strength should be at least 70. Then I registered a complaint with them.

A new engineer visits my place and he said nothing more could be done for it and lefts the place.

I am still suffering with the issue with less clarity as well as by comparing with signal strengths with another Airtel setup box located in floor below to mine.

I was then suggested the landline no of Mr Pritam Negi by customer care. But I am unable to connect him.

I have already suffered an another issue from Airtel DTH where I made an payment of different plan but I was enabled for different plan. It was rectified after tracking 3 days.

It’s really frustrating for me when even a week didn’t pass and I have faced so many issues.

Complain Number : 12062389/12032438
Customer Id :3008807476

Best Regards,

D PRAKASH
9899847486
House No-241
Sec-14,
Gurgaon