Hi
It took airtel more than a week to install DTH at my home after i had paid money.
The call center people used to tell me to contact the negineer or local dealer whereas i paid money through iVR.
The customer care reps are really bad in understanding and talking.
Would recommend not to buy airtel DTH .
Regards
Jasmeet

I am having same problem from last 10 day I am waiting for the connection

Originally Posted by Jasmeet Singh

Hi
It took airtel more than a week to install DTH at my home after i had paid money.
The call center people used to tell me to contact the negineer or local dealer whereas i paid money through iVR.
The customer care reps are really bad in understanding and talking.
Would recommend not to buy airtel DTH .
Regards
Jasmeet

the mail chain



---------- Forwarded message ----------
From: <airtelpresence@airtel.in>
Date: Fri, Jul 23, 2010 at 9:24 AM
Subject: Aittel digital TV New connection problem
To: srimantamohanty@gmail.com






Dear Customer,



This is to inform you that your concern has been noted and our team is
working on a resolution. At the outset, we apologize for the
inconvenience faced by you. We will get in touch with you for further
details of your concern as the need arises.



Regards,

Rakesh Kumar

Airtel Customer Service Team

Originally Posted by Airtel.Online

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Kumar
Airtel Customer Service Team