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Airtel DTH (Shell Transource)

This is a discussion on Airtel DTH (Shell Transource) within the DTH forums, part of the Entertainment and Recreation category; I had applied for Airtel Digital Connection Online. they called me from Mumbai from Shell transource company . they told ...

     
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  #1  
Old 08-14-2010, 02:38 PM
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Join Date: Aug 2010
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Default Airtel DTH (Shell Transource)

I had applied for Airtel Digital Connection Online.
they called me from Mumbai from Shell transource company.
they told me the installation will be done within two days after the payment.
i had paid rs999 on 2nd August 2010. and after that i didnt got any call from them.
everytime i have to call them and they dont respond to my call.
Even i tried calling Airtel Call centre they just register a complaint and does nothing. its over 15days now and i am very frustrated with this service.
I just want my money back. Even i had convey I am registering a complaint against them but it seems they dont bother.
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  #2  
Old 09-02-2010, 11:26 PM
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Default sheel transource

I had applied for Airtel Digital Connection Online.
they called me from Mumbai from Shell transource company.
t-361,tower#10,7th floor, CBD belapur, navi mumbai 400614 board line 022 41701414
receipt no 14790
they told me the installation will be done within two days after the payment.
i had paid Rs 5490 on 25nd August 2010. and after that i didnt got any call from them.
everytime i have to call them and they dont respond to my call.
Even i tried calling Airtel Call centre they just register a complaint and does nothing. its over 7days now and i am very frustrated with this service.
I just want my money back.
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  #3  
Old 02-09-2011, 12:58 PM
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Thumbs down DTH Connection

I Pinjala Rama Krishna applied for Airtel DTH Product on your promotional call

I have paid an amount of Rs. 2,250/- vide R.No. 1265 dt 02.02.11 at Jubilee Hills, Hyderabad , Andhra Pradesh. Till now i haven't received any services. They have told me that the installation will be completed in next day which is not done.

I would like to know whether the installation will be done or you can refund the amount immediately.

The Receipt is in the name of P Rama Krishna by " Shell Transource Ltd "

Do the needful

Contact me on this Number or mail id

accounts@familyworld.co.in
9246228378
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  #4  
Old 02-21-2011, 06:13 PM
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Default No Installation

I'm Anant Ghanashyam. I ordered a second Airtel Digital TV connection on 19/02/2010. For this connections I paid Rs. 3199 to a Airtel Dealership. Billed Under name Shell Transource recipt number 25731.

They told me they would set up connection within one day. They have not done so I have tried calling them many times but no response all the time. I just want to know what type of company is this. I have a feeling that I have been cheated out of my money after reading other comments on this site.
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  #5  
Old 02-28-2011, 03:04 PM
snsahoo
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Default Airtel DTH connection

I SN Sahoo applied for Airtel DTH Product on your promotional call

I have paid an amount of Rs. 1000/- dt 26.02.11 at New Delhi. Till now i haven't received any services. They have told me that the installation will be completed in next day which is not done.

I would like to know whether the installation will be done or you can refund the amount immediately.

The Receipt is in the name of SN Sahoo by " Shell Transource Ltd "

Do the needful

Contact me on this Number or mail id

snsahoo@gmail.com
9582923911
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  #6  
Old 03-01-2011, 12:03 PM
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Default Airtel DTH HD Set box

I am Francis Joseph Lopez i had applied for new Airtel DTH HD Set box connection. the airtel call center person had called me that they will send person from Shell transource company. -361, tower#10,7th floor, CBD belapur, navi Mumbai 400614 board line 022 41701414. I have paid a amount of 3271/- paid on 27/02/11 for the new airtel hd connection and my receipt no 26620
they told me the installation will be done within two days after the payment. But still now they haven’t done the installation yet and after that i didn’t got any call from them.
every time i have to call them and they give me reason that they fixed it today same reason when I call them every time. The person no are 9223556719 from this mam had give me the call to collet the cash.the cash boy who collect the amount is no is 8655234658, then he gave a no that sachin the service engg u will have to call him is no 9223589973,but he never picks the call . after cashing I got another no 9768294350. he tell me that we don’t have HD setup box u will get a normal 999 box but ur money will not be refundable. I have told him that I have paid for hd box why are u giving normal set box he tell me that then u will have to wait for hd setup box.Even i tried calling Airtel Call centre they just register a complaint and does nothing.i would like to know whether the installation will be done or you can refund the amount immediately
Do the needful

Contact me on this Number or mail id
Francesjlopez83@gmail.com

9820149220
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  #7  
Old 03-01-2011, 12:14 PM
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Join Date: Mar 2011
Posts: 2
Default new Airtel DTH HD Set box connection

I am Francis Joseph Lopez i had applied for new Airtel DTH HD Set box connection. the airtel call center person had called me that they will send person from Shell transource company. -361, tower#10,7th floor, CBD belapur, navi Mumbai 400614 board line 022 41701414. I have paid a amount of 3271/- paid on 27/02/11 for the new airtel hd connection and my receipt no 26620
they told me the installation will be done within two days after the payment. But still now they haven’t done the installation yet and after that i didn’t got any call from them.
every time i have to call them and they give me reason that they fixed it today same reason when I call them every time. The person no are 9223556719 from this mam had give me the call to collet the cash.the cash boy who collect the amount is no is 8655234658, then he gave a no that sachin the service engg u will have to call him is no 9223589973,but he never picks the call . after cashing I got another no 9768294350. he tell me that we don’t have HD setup box u will get a normal 999 box but ur money will not be refundable. I have told him that I have paid for hd box why are u giving normal set box he tell me that then u will have to wait for hd setup box.Even i tried calling Airtel Call centre they just register a complaint and does nothing.i would like to know whether the installation will be done or you can refund the amount immediately
Do the needful

Contact me on this Number or mail id
Francesjlopez83@gmail.com

9820149220
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  #8  
Old 03-07-2011, 01:06 PM
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Default No response from Shell Transource for Airtel DTH

I paid Rs. 1590 to Shell transource's cash collection person, for Airtel DTH more than 2 days back.
I haven't received any updates or installation yet. Shell is not responding, no one picks the call.
My customer id is 3007292881. Please get my contact details from therein.
virendra.jaipur@gmail.com

Regards,
Virendra
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  #9  
Old 03-26-2011, 04:42 PM
vachher
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Default airtel DTH

i had applied for a HD DTH connection on 24th march 2011 on airtel website. i got a call same day.they sent a person the next day for collecting Rs.3240/.he gave me a receipt for airtel. But now when i am trying to call back on those numbers,there is no response. I think i have got cheated. Please help.my number is 9810286076.
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  #10  
Old 03-28-2011, 06:38 PM
Rajesh Rathod
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Default No response from Shell Transource for Airtel DTH

I paid Rs. 1590 to Shell transource's cash collection person, for Airtel DTH more than 4 days back.
I haven't received any updates or installation yet. Shell is not responding, no one picks the call.
My customer id is 3007476085. Please get my contact details from therein.

I dont know whats happening here, I got the connection in order to watch the world cup matches, if I don't get the connection b4 the Ind Pak game, then please refund my money. I dint expect this from Airtel at least.

rajeshnrathod@gmail.com

-Rajesh
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  #11  
Old 04-06-2011, 03:29 PM
Dr G JayaLashmi
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Default Poor service in Airtel Digital TV by Shell transource company

I applied for Airtel Digital Connection Online.

I am Located in Chennai -92

My Customer Id is 30075339661

From Shell transource company,came and installed Airtel Digital TV connection on 1/4/2011.

We payed RS 1590/- They told with in 24 hours your connection will activate.

Every time i have to call them and they dont respond to my call.

Even i tried calling Airtel Call centre they just register a complaint and does nothing.I am very bad experience over your service..

I just want my money back. Please help me.

Dr.G.Jayalashmi
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  #12  
Old 04-07-2011, 10:28 PM
Mudit Agarwal
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Thumbs down Zero servive level.

I had applied for Airtel Digital Video Recorder.
They called me from Mumbai from Shell transource company.
I had paid Rs3100 on 6th April'11, under the upgradation scheme. Right after one hour of my payment, I had called them, for change in the scheme and they didn't responded to my call.
Even, I tried calling Airtel Call centre, they just register a complaint and do nothing. Rather, they say that the back hand team will call me within an hour, & it seems that their one hour will never end. It's over 28 hours now and I am very frustrated with this service. The engineer is ready with the upgradation offer, but I want to change the scheme. If it's not possible, I just want my money back. I had conveyed them, that I am registering a complaint against them but it seems they dont bother. Finally, it seems that selling the product is their final motto!!!


Mudit Agarwal
09234608384
Customer ID - 3002445595
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  #13  
Old 05-30-2011, 12:30 PM
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Default No reply in Airtel Digital TV by Shell transource company

Hi I am Romulus from Hyderabad.
I had applied for Airtel DTH and paid 1590. Shell transource company came and collected the amount.
I have paid on 01/04/2011 and till now no response. Whenever i m calling , they r simply saying that we are transferring the call to manager or other dept....but no one is picking up from there.


I want to get my money back. I purchased DTH in a shop.
My receipt no : 1344
Date : 01/04/2011
REF/LMS ID : 1371211031521200
Hyderabad - 39

I need my money back ASAP.
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  #14  
Old 06-02-2011, 05:28 PM
S.Arockia Romulus
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Default No response from Shell Transource for Airtel DTH

Hi I am Romulus from Hyderabad.
I had applied for Airtel DTH and paid 1590. Shell transource company came and collected the amount.
I have paid on 01/04/2011 and till now no response. Whenever i m calling , they r simply saying that we are transferring the call to manager or other dept....but no one is picking up from there.


I want to get my money back. I purchased DTH in a shop.
My receipt no : 1344
Date : 01/04/2011
REF/LMS ID : 1371211031521200
Hyderabad - 39

I need my money back ASAP

By Romulus
09030801542
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  #15  
Old 06-03-2011, 08:03 PM
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Unhappy Airtel DTH (SHELL Transource)

Hi,

I ma vishnu kumar from chennai. I purchase the Airtel DTH from SHELL transource by giving cash amount of 1590 on 30/05/11. I have been told that i vl get the connction within 48 hrs but i m waiting for it till now. they gave me a no of mr vishal 9223589973 and asked me to call if any issue. I am tryingto call 20 times a day on this no but no one is responding. I even dropped a SMS to call me back but still no reply. Kindly help me to get my connection or money back.

Thanks,
Vishnu Kumar
8939939961
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  #16  
Old 08-09-2011, 06:16 PM
GAGAN REET SINGH
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Default Need my money back

Paid 4000 inr for airtel connection . Shit response from service provider for installation and other hidden cost , which was not told during discussion with customer care . Donot need any connection .. Need my money back
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  #17  
Old 08-30-2011, 03:02 PM
G C Bisoi
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Angry Non-delivery of Airtel DTH setup box-Chennai

I had called to airtel no-12150 for a new connection.They told me that one shell transource person will collect the cash from my office.He collected rs.2790/- on 29 aug 2011 with receipt no. 37624..Ive tried to call them but they are not responding at all.i ve called to airtel fellows but they are telling that it will be delivered and shell person will contact me. but till now no body contacted. if this happens then how can i get the connection.atleast this is not expected from airtel. please do the needful quickly and get back to me @ 9940415399.
Thanks
G C Bisoi
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  #18  
Old 09-20-2011, 02:06 PM
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Join Date: Sep 2011
Location: Bangalore
Posts: 1
Default Airtel DTH(Shell Transource)

Hi,

I am dinesh from bangalore. I purchase the Airtel DTH from SHELL transource by giving cash amount of 1199 on 19/09/2011. I have been told that i vl get the connction within 48 hrs but i m waiting for it till now. they gave me a no of mr.sachin-9833802924 and asked me to call if any issue. i called them not at all responding properly. Whether shell Transource is fraud company or what. They collected money and given a receipt that's all.
My receipt no : 49175
Date : 19/09/2011
Take action ASAP.

Regards,
Dineshkumar G
9740790083
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  #19  
Old 10-09-2011, 11:29 AM
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Default Connection of dth not given after 15 days

I am Radhakrisnan applied for Airtel DTH connection vide bill 44992 of amount is 3950/' dated 26- 9- 11
location kolam dist KERALA . But after 15 days still dth connection is not got to me. I have called several
times to Airtel cousmer care. so i am fedup from there responce .
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  #20  
Old 10-29-2011, 05:11 PM
viji_shant@yahoo.co.in
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Question Poor service by Airtel DTH and shell transource

Hi,

I am shanthi from chennai. I purchase the Airtel DTH from SHELL transource by giving cash amount of 2190 on 24/10/2011. I have been told that i willl get the connection within 48 hrs, but i m waiting for it till now. They gave me a no of Mr. Sachin-9833802924 and asked me to call if any issue. I called them not at all responding properly. Whether shell Transource is fraud company or what. They collected money and given a receipt that's all.

My receipt no : 45453
Date : 24/10/2011
Take action ASAP.

Regards,
Shanthi
9840376473
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  #21  
Old 02-03-2012, 08:27 PM
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Join Date: Feb 2012
Posts: 1
Default waiting for Airtel additional DTH service

Airtel ID: 3004511539

I have requested for additional DTH service, and it's been 4 days since I requested and they said they will install within 48 hrs but still no sign of installation. I have been given a link by Shelltransource to enter my debit card details for payment. First I entered the card details and it said transaction declined. So again I entered and it again said the transaction has been declined. But to my dismay, both the times the transaction happened successful and they charged me RS 1190 both the times. I paid RS 2380 and still no installaion of airtel. I want my RS 1190 back for the extra charge they did and installation as soon as possible. A person named Darmeder from shelltransource attended the call and I got a link through email from anit.kumar@vertexgroup.co.in. All they gave me was a transaction ID: 112013109913034. They also charged additional RS 750. Someone please help me.
my email ID: mkdilip@hotmail.com
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