I am Saswajeet Routray from Kolkata. I have an Airtel Digital TV and my Customer ID is 3003712579.

Before few days I have given a reference of Mr. Manas Ranjan Patra to Airtel Customer care for a new DTH connection. The next day I got a call from 02241304100 from Airtel. Mr. Amol talked to me regarding the new connection and my benefits. He told that as per Airtel team decided I should get Rs.100 recharge and some new channels free against this reference. The new DTH connection has already given to Mr. Manas Ranjan Patra with id 3008830040 before 1 month. But still I am unable to get any offers from Airtel.

I have already contacted to Airtel customer care and nodal officer regarding this mater. They have misguided me and refused to give me the benefits and told there is no offer like that. Please help me.

You can call me to 8981024445 or 9883667414.

Regards,
Saswajeet Routray

Dear Rakesh,

I got your yeply today. Thanks for your reply.
You can call me to 8981024445 or 9883667414. My official desk number is 033-44008825. You can call to my desk also. Please let me know how and whan I can get my benefits.

Regards,
Saswajeet Routray
Customer ID: 3003712579

Dear Rakesh,

Have you given me any benefits? Still I am unable to get that. Please call me to 8981024445. I want to talk with you. Tell me frankly can I get my benefits or not. If yes then what are the benefits.......

Thanks,
Saswajeet

I am B Chaudhry from Ludhiana,Punjab,Airtel Customer id-3007235445 & registered Mob No-9876092700.
On 24th Oct-11 I requested to customer helpline for relocation my Airtel Digital TV(ref no-12935741).When Airtel Engg visited my home I was out of city he called me that some wire & connector required for reinstallation & charged Rs 330/ for the same. In evening on the same day I have observed that there is signal problem.

Again I have registered one more complaint for “No Signal” problem to customer helpline(ref no-12967059) on 25th Oct-11 & got SMS that problem will be resolved by tomorrow, Next day I got SMS that your “No signal” problem has been resolved, even no body contact me or visit my home. After that I have received several same type SMS that your “NO Signal” problem has been resolved.

On 1st Nov-11 Morning again I explained all issues to Senior Help Line to Mr Neeraj (ref no-13192879) & in evening to Mr Rohit (ref no-13207111), both assured me that problem will be resolved today evening. But no one has come to attend the same.

Recently I spoke to Mr Harpreet Singh Manku,Nodal Officer Punjab Region,(ref no-13225488) on 2nd Nov-11 & requested to resolve “No Signal” problem which we are facing since 24th Oct-11.He also assured that problem will be resolved tomorrow positively.i have waited till 9 pm for Airtel engineer or feedback from Airtel,no action has been taken till now. For such small thing i have already reached to so many peoples, Instead of getting service i got only harassment, negligence & a bad service experience which i would never forget. Please do something against it.

As on today again I called up to Nodal Officer Help Line &spoke to Mr Vishnu &explained all issues &requested to resolve the problem.From last couple of days i am totaly harassed with the behavior & negligence of Airtel DTH service peoples.

Please do the needful as I got assurance from every person I hope you will take action against it.



Thanks & regards,
B Chaudhry

Originally Posted by rubu2005@yahoo.co.in

Dear Rakesh,

Have you given me any benefits? Still I am unable to get that. Please call me to 8981024445. I want to talk with you. Tell me frankly can I get my benefits or not. If yes then what are the benefits.......

Thanks,
Saswajeet

Dear Rakesh,

I am again reminding you, please tell me where are my offers and benefits? Are you taking any action or not? Reply my. Better you call me to 8981024445 or give your number.

Regards,
Saswajeet.

I am Saswajeet Routray from Kolkata. I have an Airtel Digital TV and my Customer ID is 3003712579.

Before few days I have given a reference of Mr. Manas Ranjan Patra to Airtel Customer care for a new DTH connection. The next day I got a call from 02241304100 from Airtel. Mr. Amol talked to me regarding the new connection and my benefits. He told that as per Airtel team decided I should get Rs.100 recharge and some new channels free against this reference. The new DTH connection has already given to Mr. Manas Ranjan Patra with id 3008830040 before 1 month. But still I am unable to get any offers from Airtel.

I have already contacted to Airtel customer care and nodal officer regarding this mater. They have misguided me and refused to give me the benefits and told there is no offer like that. Please help me.

You can call me to 8981024445 or 9883667414.

Regards,
Saswajeet Routray