Hi,

I applied online for a new digitalTV connection.


I had made the payment of Rs. 3100 for South mega package about 12 days ago. I was told that the connection will installed with next 2-3 days. 12 days have passed, no one has come to install the connection.

The payment was made by my HDFC-Visa credit card by phone (by using phone key pad). A transaction ID was given to me after the payment. Phone call for making the payment came from a Airtel office number: 02241304100. The money debited from my credit card on 7th July to Airtel digitaltv. One Day after the payment, someone from Airtel (Contact number: 12148, I am not able to connect this number from my Vodaphone mobile) informed me by phone that he will come to install the connection on that day. No one came since then. I called several times to Airteldigital and spent more than 50 rupees of phone bill. One customer care person said on 14th July that I will be informed about the installation within 24 hrs. Oneone called me so far. I called Airtel digital again on 15th July and was asked to report this by email. I have not received any reply till 24 hrs passed.
They have not sent any confirmation of the payment also. But I suppose that this was not a fraud transaction as I can see in my credit card statement as the receiver is Airtel digital.

-Tapas Kumar Manna

ANRA 204A, Ambadinagar 2A, Srikariyam PO. Trivandrum 695017
Phone: 09539481957

Sm2 installation problem in my airtel digital tv. Cust. Id. 3002973456 please solve my problem immediately. I have complaint at customer care and send a message to 54325. But my problem has not solved.
Therefore i request you.

Devendra sharma
customer
airtel digital tv
3002973456

I recieved a call from Airtel DTH yesterday and i have purchased Airtel HD by paying Rs.2200 by my hdfc credit card and i was being told that i will recieve the connection in next day. But till now i have not recived the call. The Randy named Minakshi & her bhadva Santosh has given me a call.

Just **** this bastards and shoot..Blady Chuith.

Regards
Sanjay

hi,
i bought airtel digital tv from a airtel franchisee named"rainbow communication" kolkata on24th nov,2011.i have made full payment for 12 months, but from customer care i got phone calls everyday that rainbow communication don't submitted the full money and i have to recharge immediately.please take a step against rainbow communication and solve my problem immediately.my consumer id is 3009125895.