Hi,

My consumer id is 19741034.

I have currently transfer my address and hence apply for relocation of my d2h videocon.

I have requested on 5th Dec 2011 by calling customer care service. They assured me this will happens within 24-48 hrs.

But for my confirmation I have remind them for this changes. Everyday I am calling to the customer care service person and remind them.

From 5th Dec 2011 to till date (11th Dec 2011), I have called 50-60 times to them as no one contact me from there side. I have talked with 4-5 Sr. Customer care executive but every one assure me only but no work from there side.

If I called at morning they told me engineer will definitely call you evening and when I called at evening then they told me next morning. Like that still I am getting only assurance but no worked has done.

I have wasted my time on call around 4-5 hrs in 6 days and also waste my time.

Please do the necessary or can anyone asked the engineer to contact me.

My contact number 9916676207.

Thanks,
Bishal

Originally Posted by Pintu83

Hi,

My consumer id is 19741034.

I have currently transfer my address and hence apply for relocation of my d2h videocon.

I have requested on 5th Dec 2011 by calling customer care service. They assured me this will happens within 24-48 hrs.

But for my confirmation I have remind them for this changes. Everyday I am calling to the customer care service person and remind them.

From 5th Dec 2011 to till date (11th Dec 2011), I have called 50-60 times to them as no one contact me from there side. I have talked with 4-5 Sr. Customer care executive but every one assure me only but no work from there side.

If I called at morning they told me engineer will definitely call you evening and when I called at evening then they told me next morning. Like that still I am getting only assurance but no worked has done.

I have wasted my time on call around 4-5 hrs in 6 days and also waste my time.

Please do the necessary or can anyone asked the engineer to contact me.

My contact number 9916676207.

Thanks,
Bishal

Hi,

Today morning I got a call from D2H executive for my relocation. The engineer called me and installed the D2H at evening.

At last after 7 days I got D2H service and now I am happy.

Thanks for this forum though this I have raised my voice and reached to higher authorities of D2H.

Also thanks to all the higher authorities of D2H who called me today from morning and asking about my problems.

Thanks,
Bishal