From P K Varma
15 A Siddartha Extn Pkt C
New Delhi 110014
Tel 26343196(R); 26151783(O)
9818805585 (M)
Dated 13 June 2010

Dear Sirs

Customer ID : 3001098622-001 and 3001098622-002 AIRTEL DTH SERVICES
Sub: Non availability of TV programmes

Dear Sir,
We were getting flashes on our screen that our account balance is nil.
Whereas per your SMS dt 25.04.2010 confirms our account balance Rs 2,534.22 valid till 07-11-10.
And SMS of 30/05/10 conveys accts recharged will get updated acct balance which I did not get as yet.

Now you have again switched off the viewing from today.

In this connection, I would like to inform you that :
I took digital TV Connection 11th July 2009 through Bhutani Electronics,20-21 Khanna Market
Lodi Road, New Delhi 110 003 Tel no 24641695,24632526 and made payment for Rs 8700.00 for one year validity and their receipt no 189/9415 dt 10/07/2009; 189/9441 dt 12/07/2009 and 189/9442 dt 12/07/2009 vide activation voucher nos:
1. 3110831750241553 - 4416 4170 8028 1447 of Rs 1750.00
2. 3110831750241496 - 0717 4761 7544 1247 of Rs 1750.00
3. 14 recharge coupons of Rs Rs 300.00 each total 14*300=Rs4200.00
i.2090830300206036 – 1733 8193 2836 6148
ii.2090830300206037 – 3373 8058 7636 7618
iii.2090830300206038 – 5614 7642 1972 7740
iv.2090830300206039 – 3823 4631 6497 9866
v.2090830300206040 – 0520 9050 3156 1135
vi.2090830300206041 – 7248 8954 5233 6023
vii.2090830300206042 – 1514 0496 7720 0131
viii.2090830300206043 – 8245 3279 9566 8896
ix.2090830300206044 - 6871 7455 0716 4648
x.2090830300206045 – 6837 7896 1355 4999
xi.2090830300206046 – 6325 1894 0314 8001
xii.2090830300206047 – 2730 2233 5202 1329
xiii.2090830300206048 = 9080 0286 3896 4010
xiv. 2090830300206049 – 5343 7849 3489 7775
4. 4 recharge coupons of Rs 250.00 each total 4*250=Rs1000.00
i.2090832500454178 – 7265 6013 9303 2245
ii.2090832500454179 – 6552 6447 4865 3041
iii.2090832500454180 – 4831 5926 8544 5732
iv.2090832500454181 – 1311 8510 3590 2900
5. Rs 1750+1750+4200+1000 = Rs 8700

Whereas we have done top up of Rs100+100 (8922555349654186 & 3572295247259474 ) and Rs 300 details not traceable )

When I have paid Rs 8700.00 for one year - new mega package and Rs 550/- for top up why we have to recharge.

This information was communicated to concerned official on April 17, 2010 when viewing was switched off . This is happening frequently.

Inspite of repeatedly asking on phone, emails, sms for accounts details airtel DTH Services people even CEO have not given me details of expenditure.
It seems there is no proper record with them.

Pl look into this grievance

P K Varma

From P K Varma
15 A Siddartha Extn Pkt C
New Delhi 110014
Tel 26343196(R); 26151783(O)
9818805585 (M)
Dated 13 June 2010

Customer ID : 3001098622-001 and 3001098622-002
Sub: Non availability of TV programmes
Dear Sir,
We were getting flashes on our screen that our account balance is nil.
Whereas per their SMS dt 25.04.2010 confirms our account balance Rs 2,534.22 valid till 07-11-10. And SMS of 30/05/10 conveys accts recharged will get updated acct balance which I did not get as yet.

In this connection, I would like to submit that :
I took digital TV Connection 11th July 2009 through Bhutani Electronics,20-21 Khanna Market
Lodi Road, New Delhi 110 003 Tel no 24641695,24632526 and made payment for Rs 8700.00 for one year validity and their receipt no 189/9415 dt 10/07/2009; 189/9441 dt 12/07/2009 and 189/9442 dt 12/07/2009 vide activation voucher nos:
1. 3110831750241553 - 4416 4170 8028 1447 of Rs 1750.00
2. 3110831750241496 - 0717 4761 7544 1247 of Rs 1750.00
3. 14 recharge coupons of Rs Rs 300.00 each total 14*300=Rs4200.00
i.2090830300206036 – 1733 8193 2836 6148
ii.2090830300206037 – 3373 8058 7636 7618
iii.2090830300206038 – 5614 7642 1972 7740
iv.2090830300206039 – 3823 4631 6497 9866
v.2090830300206040 – 0520 9050 3156 1135
vi.2090830300206041 – 7248 8954 5233 6023
vii.2090830300206042 – 1514 0496 7720 0131
viii.2090830300206043 – 8245 3279 9566 8896
ix.2090830300206044 - 6871 7455 0716 4648
x.2090830300206045 – 6837 7896 1355 4999
xi.2090830300206046 – 6325 1894 0314 8001
xii.2090830300206047 – 2730 2233 5202 1329
xiii.2090830300206048 = 9080 0286 3896 4010
xiv. 2090830300206049 – 5343 7849 3489 7775
4. 4 recharge coupons of Rs 250.00 each total 4*250=Rs1000.00
i.2090832500454178 – 7265 6013 9303 2245
ii.2090832500454179 – 6552 6447 4865 3041
iii.2090832500454180 – 4831 5926 8544 5732
iv.2090832500454181 – 1311 8510 3590 2900
5. Rs 1750+1750+4200+1000 = Rs 8700

Whereas we have done top up of Rs100+100 (8922555349654186 & 3572295247259474) and Rs 300 details not traceable )

When I have paid Rs 8700.00 for one year - new mega package and Rs 550/- for top up why we should recharge.

This information was communicated to concerned official on April 17, 2010 when viewing was switched off . This is happening frequently.

Inspite of repeatedly asking on phone, emails, sms for accounts details Airtel DTH Servicesr people have not given me details of expenditure. It seems there is no proper record with them.

Pl look into this grivance and avoid further trouble from them.

P K Varma

i want costmer id my stb id 32728052013 card no 00022757983 bharti s/n cpe000024h0100900594284 my emial usmanelc@yahoo.com my mobil no 00923455860333 pppppppppppppppppppppppppppppppppppppppppppppppplz