Tatasky has the WORST customer service After 6 calls & 2 hrs online with call center still my dish has not been installed My request was simple which reqd installation of dish while i still have the digicomp for an account deactivated in dec 2007 1st 2 different exec gave diff costs & timings post which i got an sms for installation with a date 4 days away from 23rd (date of call) then i called again to the call centre was promised that the engineer will come & install on 23rd eve itself post which i get an sms for 24th 6pm i re-schedule my meetings to be home by 5:45 & no one turns up at 6:30pm i call the centre again, he 1st says 8pm, when i protest he says 7pm with a call back from a cust service exec no one turns up & no call recd I call @8:15pm the call lasts for 50mins with no solution
TATAsky keeps on proving how PATHETIC their customer service is!after a 50min call & being promised an eng visit on 25th eve +LY no one turns up yet again i call up the call centre @6pm to enquire about it & executive says your visit is slotted for 27th June 1pm!!I ask him to transfer me to a supervisor which he does. post speaking to the supervisor, he promises call back in 30 mins by the field team & he himslef would call back in 30 mins to cross check the same @ 7:30pm a lady calls me from 04066549800 who asks me about my issue & promises action in the next 30 mins Surprise surprise nothing happens! @ 8:30pm i get a call from some south mumbai service centre who tells me that after calling 9 TIMES & spending 2hrs+ online with the Tatasky exec that I have WRONGLY recorded REFUND my money
PATHETIC SERVICE!! How has the following compaint been closed?
SR2406100342364
Tatasky service sucks! After chasing for the last 5 days i got a call on sat from 040 no & local service centre. both promised that the engineer would come on monday 28th June between 5-6pm. no one turned up & got no calls. i called up tatasky call center @7:15pm & was told he has no clue why no one has turned up? after shouting & swearing i was taken into conference with some one called Swati as the local field centre who had the audacity to tell me that the engineer is busy & cannot be sent!! do you think we are fools who will keep waiting for engineers/calls. i want refund of my money paid on 23rd to recharge my account! otherwise i will go to consumer court




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