Respected Sir,

I have Tatasky DTH servie, that I use since 5+ Years, recently I bought One Another DTH Connection from TATASky, Its TATASky + HD, with Anuall Pack.

The Payment is done through CC and Device Install successfully at location. The Problem is now created, that the new Device is not yet activated. When I cross check with my Old Tatasky device its shown the Ammount that is actually credit to New Device.

Since Three Day's and Night, I regularly follow with Tatasky Customer care, They just take Information and create High Priority Case. but the problem till not resolved.

Also, I open MyQuery through Mytatasky.com Web Portal, The details is as bellow,

SR1910110665641 10/19/2011 00:10:14 Recharge related Wrong account recharged 10/19/2011 21:00:00 - Open

Showing that the Case is still OPEN.

They Ignore to give service, everytime they demanding to resolve this issue give me 2 Hours. or give me 24 Hrs. to resolve the issue.

I believe that If mistaken wrong Account Credited, you need to correct the mistake maximum you need 24 Hrs., but here, is still going and going....

I Request you to sir, Please take Hard Action against that Team. So, that this type of mistake never happen.

Ritesh