bought a videocon dth on 14.04.2010. no video in LCD from 10.04.2011. called customer care for complaint, complaint not written, no response for next 15 days. complaint written on 30.04.2011. demanded rs 8000 to change the LCD panel. i agreed, either change LCD panel or get me a new TV with depreciated amount. nobody responding, nobody picking up the fone. dont know what to do?

Originally Posted by haquezia

bought a videocon dth on 14.04.2010. no video in LCD from 10.04.2011. called customer care for complaint, complaint not written, no response for next 15 days. complaint written on 30.04.2011. demanded rs 8000 to change the LCD panel. i agreed, either change LCD panel or get me a new TV with depreciated amount. nobody responding, nobody picking up the fone. dont know what to do?

Dear customer,

Greetings from Videocon d2h !

We request you to kindly provide us your videocon d2h customer ID/Contact details, which will assist us in doing the needful.

You can also email us at customercare@d2h.com

We assure you that we are committed to resolving the issue to your satisfaction.

Thanks and regards,
Videocon d2h