I have purchase a new Mahindra & Mahindra Co. 5 KVA Powerol Diesel Generator Set, but sir I am sorry to inform you that from the installation and commissioning of the said DG is not working properly, while it was supplied to me at Dena Bank, Behala, it is not a new one, some parts was not present and in broken condition. I complaint several times with them by e-mail to the higher authority but they did not listen any word. I also request to replace the said defective generator where I have taken loan from the Dena Bank, Behala Br. and paying EMI. But the bank authority pressurized to me quite this DG set immediately.

So, sir how shall I came out from this problem.

I would therefore request you kindly look into the matter carefully and help me warmly

Thanking you,

Yours faithfully,

Anup Kumar Jana