We the residents of No.32/80, K.P. Koil Street, Saidapet West, Chennai-15 are facing daily power failure(particularly at night times) from the first day of June 2010. We are making complaints to 155333 everyday and the complaint numbers are as follows.

a. 3096765/ 7/7/10
b. 3112251/ 8/7/10
c. 3059817/ 9/7/10
d. 3105591/ 13/7/10
e. 3063039/ 14/7/10
f. 3036097/ 15/7/10(early morning)
g. 3097431/ 15/7/10(7 pm)

We were given assurance by your above computer cell members/staffs that permanent solution will be given to avoid power failure; but till today no further steps were taken to solve our problem by them. When we contacted Saidapet substation they are telling their defects ie. the omni van given to them were withdrawn and auto was given to attend the fault service. Today when we contacted the A.E. Mr.Rajendran(9445850778) he attended the call and without hearing our complaints in detail hedisconnected the call. Again we contacted him but he gave us wrong information that the transformer was serviced and no power failure occurs in future. We request a permanent solution to be given to us.

We are resisiding at 20A Dhanapal Street West mambalam (land mark Metupalyam market). There has been eternal power cuts in this area and AE Rajendran speaks rudely to people and he is just not bothered about the way things are handled here. Line men always take bribe and AE is not helping us to convert to 3 phase as well

We have dialled 153333 atleast 10 times a day and we have lodged all the complaints and they are also just unable to help us. I think AE and AD should be thrown out of EB and some one who is more capable and more sincere should take their place. They are just torturing us day in and day out. I have a 3 month old baby and he cannot sleep with out power. Why are they not doing their job?

I have also made several visits to theri office and I have also registered many online compliants in TNEB websites. But this is useless. Some one please suggest me what else I can do and how do we solve this. We should form a group and then visit the office and make sure that they listen to us

Thanks,
Vinay