Dear HT,

I have handover the cheq. and mine application was submitted along with the nesscery documents in the month of April'10 last week, and payment of Rs. 199 was also debited from mine bank on 10th May 2010.

Details are as follows :

Amount : Rs. 199/-
Cheq. Nos. : 007737
Bank : HSBC

This all was done for taking the annual subscription of the HT ( Hindustan Times ) it was promised to me that from next month i.e May'2010 i will get the facility of the same.

It was so worse experiance with this national media agency HT, customer support team is realy so bad not like what HT claim

Today is 14th of July 2010 and the status is that i am still waiting the facility extended to me. ( Cheq. got cleaered in may and today almost mid of July 2010 )

Now look at the nos. of the follow ups i did form the HT customers care :

Customer care nos.

23626
24311
24868

Whenever i called i was promissied that it will be done with in 10-15 days. AT last i called them on 12th July 2010 for refunding the amount for which also they are not able to give me solution for it. Secondly i asked them for the any other persone whom i can take up the matter with the higer authority whcih they refused to do so.

Now i request the HT thru you to reslove mine case or else refund mine amount on priority.


Bets Regards

Non receipt of subscriber coupon

my ill luck i renewed my annual subscription of ht times mumbai on 23rd oct vide
subscriber form no159919, i am waiting till date to receive my subscriber coupon..
I request through this column please be careful , when you are sending your subscription money as these company customer service is just awful