Hi,

I would like to have your assistance or advise in my case the details of the same is mentioned below. I booked a car with Krishna Motors - Mulund(W) dealer which deals in all types of car. I made a payment of Rs. 10,000/- to book a Hyundai I10 with them and then I approached HDFC Bank to avail car loan at that point of time I was informed that Krishna Motors is black listed dealer with the Bank and they cannot process my loan application.

I went back to Krishna Motors and updated them that Bank has rejected my application since Bank do not approve any loan to Krishna Motors, Krishna Motors arranged a invoice from Modi- Hyundai and told me that loan will now be processed but HDFC Bank clearly said they will not be able to finance my Loan application.

I went back to Krishna motors and asked them to cancel my bookings and pay back the amount but they tried different sales tactics to retain me as the customer and instead advised me to change the Bank. Since I was getting the loan under the corporate scheme I was not willing to change the Bank instead I changed the car from Hyundai I10 to EON and they also agreed to sort out the things with HDFC Bank I was convinced.

After a week the situation didn't change since HDFC Bank was firm in their decision so ultimately I decided to cancel the booking with Krishna Motors and completed all the formalities of cancellation. I was told by their Sales representative that it will take 15 working days to get back the CHEQUE after lot of follow-up with the company I got a cheque of Rs. 3,000/- but actually I am eligible to receive Rs.5,000/- as per the invoice the reason given to me that EON is a 'B' Segment Car hence company has deducted Rs.7,000/-.Since I was cheated and I also went through a mental stress due to non-approval of loan I want to raise this case in your forum

I have all the details with me. Awaiting your reply on this.

Regards,

Santosh

Hi ,

I have booked new honda jazz from Courtesy Honda , Okhla , Delhi on sep 2011 & till now i have not got delivery of car. last week i have got a letter regarding delivery of car with commitment till 1st week of dec 2011 but when i called them for delivery , they said they do nt hv any car to deliver .Kindly suggest what to do ?