Dear Sir,
I have been cheated by Car Dealer during purchase of new car. I have learnt in the process that other customers have also been cheated by the same dealer, unaware. Could I get the list of other customers during a particular period of 4 months from the Dealer under ITR Act or by some other means.. to reveal this ongoing cheating.. scam.. How ??
Pl. Advise..
The Car Dealer company is a big company with Rs.500 Kr turnover and large force of lawers to temper, remove, misinterpret the evidence or prove the evidence false. But if I jointly pursue the matter with the help of other cheated customers.. We still have some hope to unearth the cheatings and malpractices done..
In Detail : Dealer charged cash for insurance of car and accessories, saying it as company policy. I insisted to pay by cheque but they refused and compelled to cash only for these two transactions. When I asked for receipt of cash for Insurance. He said Insurance is a different company, so they don’t issue the receipt but gave me the policy showing amount written on it that this is receipt as well. For accessories, they gave me bill after payment of cash.
Apart from this, they took two cheques from me as down payment for car. I had applied for bank loan also through this dealer. They said car invoice and loan amount confirmation they will give me later, once loan amount actually transferred to their account. They delivered me car, same day. They gave me receipt for my two cheques as down payment and bill for accessories, insurance policy with amount marked on it.
At later stage, when I checked with Bank for balance EMIs and Bank told me the sanctioned loan amount that was transferred to Dealers account. Only then I learnt about this cheating. Since then I have been pursuing this issue with the dealer with no result. Now same dealer saying, they issue receipt for every cash payment.. Show us the cash receipts..
I intend to go to consumer court but with only one hope, if I could contact other buyers, especially the ones who took bank loan also through their Car showroom dealers. Only then our joint efforts and witness could unearth this malpractice, cheating, fraud of more than Rs.20k per car by the Car Showroom Dealers with big company names.
This is very easy way to fool customers with technical paper-work flaws. They take more than 70 signatures from customer on the bank loan papers saying trust the bank and our big name.. if you start reading these papers, you won’t be able to apply for loan for days or could be never..
Kindly suggest the ways and where could I get help regarding this..
Thanks.




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