Hi All
I have a Honda City 2002 Model, which unfortunately met with an accident on 22nd Sept2010.
I gave my care for repairs in Prime Honda (Vaishali), wherein the the dervice advisor asked me for 15 days time maximum as the car's damaged parts had to be ordered as they didnt had in their store.
It has been more than 20 days and the dealer says that it will take another 15 days that the car parts will be available, post which their will be repairs work done.
I fail to understand that why a dealer is authorised to take a car when they cant even arrange for the damaged parts.
Also its pathetic on part of Honda that they take so much time to deliver parts of old cars;if at all it is such that they can not or dont want to continue the repairing of old cars then they should mention it clearly.
Over and above that Honda customer relations people say that they can not give any communication details to file a complaint.
Really never felt so helpless and never expected that such a lame excuse that parts are not available will be shot at me from Honda.
Can someone guide me to take my car back so that atleats I can get it repaired locally.
Saurabh
9811511607




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