I have been giving my WagonR to Patel Auto from the very first free service. My third free service was pending and so I had given my car this time also.I do want to state however that the car was working absolutely fine and the only reason for giving it for service was because the free service would otherwise expire.Igot a call from them telling me that the clutch and pressure plates would need replacement and it would come at a cost of around 8k. I asked them not to go ahead with this as it was beyond me that the wear and tear could be so extreme in a one year old car.However, after getting the car it did not feel the same and there was much strain on the car while accelerating esp on slopes. I got a after service call from them and updated the same. Unfortunately, my car stalled last night and it would not move at all when in gear.I had to arrange for a towing vehicle in the middle of the night. I spoke to Patel Auto regarding this today, i.e. 22nd Nov but they refused to come to my aid and even asked me to arrange for a tow and bring my car dowm to their service centre.I find this extremely ridiculous and my feeling is that there has been deliberate tampering to extract money out of a consumer.I dont know how much this complaint will help but I sincerey hope that it does as I have been greatly inconvenienced...

Today the same thing happened to me! I gave my Logan to Patel Auto for clutch plate replacement and the next day the car would not go up a slope - today i was told the ignition coil is gone! I checked with an another mechanic and also with Mahindra and was told that it was clearly damaged due to worker negligence - i want to give them the benefit of doubt and say that they did not deliberately tamper with my car....i spoke to a very nice Gentleman named Mr. Imtiaz who has promised he will look into this. I can be reached at 7738333522 if anyone would like to discuss similar issues.

Originally Posted by Unregistered

I have been giving my WagonR to Patel Auto from the very first free service. My third free service was pending and so I had given my car this time also.I do want to state however that the car was working absolutely fine and the only reason for giving it for service was because the free service would otherwise expire.Igot a call from them telling me that the clutch and pressure plates would need replacement and it would come at a cost of around 8k. I asked them not to go ahead with this as it was beyond me that the wear and tear could be so extreme in a one year old car.However, after getting the car it did not feel the same and there was much strain on the car while accelerating esp on slopes. I got a after service call from them and updated the same. Unfortunately, my car stalled last night and it would not move at all when in gear.I had to arrange for a towing vehicle in the middle of the night. I spoke to Patel Auto regarding this today, i.e. 22nd Nov but they refused to come to my aid and even asked me to arrange for a tow and bring my car dowm to their service centre.I find this extremely ridiculous and my feeling is that there has been deliberate tampering to extract money out of a consumer.I dont know how much this complaint will help but I sincerey hope that it does as I have been greatly inconvenienced...