Recently purchased (July 2010) a New Tata Indigo MANZA (Diesel/ABS) from Mirkana Engineering (A-ONE MOTORS, New Delhi)
Started facing problems from the day the car was delivered. The head lights were not working, they changed the combination switch, and since the parts were not available they changed the same from an accidental vehicle from their roof top godown.
The second main complaint was of water coming inside the passenger cabin. Initially they could not find the problem, but when it became a serious issue with lot foul smell coming from inside due to water logging in floor below carpet and for which they had to strip down my car from inside to know that the water was coming from a small gap at rear windshield due to poor workmanship at the factory level.
The third complaint was of my car BRAKE DISCS, when I apply the brakes the steering wheel shivers, which is very dangerous. The dealers were not properly trained to handle such complaints in new cars, for which I had to complain this problem to Tata Motors Customer Care.
It’s been one month now and they still haven’t found a solution for the same, putting my life in danger day by day.
Can’t really understand why should one go through such bad experience inspite of purchasing a new mid segment car, thereafter wasting lot of money, time and also putting my life in danger.

Kindly help me resolve this issue.

Suresh
9310199140

Dear Sir,
Sub: Performance & Service of Tata Indigo Manza model 2010.

I purchased the above mentioned car on 27.09 2010 with extended warranty + Manufacturer's warranty through TAFE access limited in Coimbatore - Tamil Nadu.(Reg. No. TN 38 BC 9734). Services have been under taken as per instructions from the service station.

Recently I left my car for 20000 (twenty thousand kms service) with two main complaints. After two days when I took my car for testing I could observe thr unwanted sound also without attendance of the second complaint. So when I contacted the service station, I was asked to drop the car again for check up. I was told that the interchange of tyres due to uneven wearing and tearing is causing the sound. Again the tyres were interchanged without informing that these tyres are in unsafe condition. The car was delivered on third day and I had to take my car without any satisfaction because the same problem still exists. First of all Is it a way to solve this issue? Means instead of finding the technical solution just attempted to escape from the complaint without considering the safety of the passengers.

1. Are they any technically qualified persons available in the service station?
2. Did my car serviced properly every time when I left my car at service station?
3. As a customer should I drive the car without ant comfort even after paying such a huge amount?
4. Should all TATA MANZA customers change the tyres every 15000. thousand kms to have safe drive?

I do not have any confidence in leaving my car again for check up at TAFE access limited Coimbatore service station. What should I do? Immediate attention is needed.

Please acknowledge this letter.

Regards,
Navaneethakrishnan.V
Mobile :0091-90037 33579.
E mail : navaneeth2k@gmail.com

its really a bad experience buying a tata manza...as its ac has stopped working in 6 months only 9000kms...and sevice center asking a huge amount of money to repair..........deciding to sell dis car which i bought wid gr8 charm..