TO,
TENNECO INDIA

Kind attention to Mr.
Jane Ostrander Vice President, Global Communications
847 482-5607
847 482-5049
jostrander@tenneco.com

Margie Pazikas Executive Director, Communications - International Group
32 (0) 2 706 9025
mpazikas@tenneco.com

Bill Dawson Executive Director, Global Communications
847 482-5807
bdawson@tenneco.com

Mike Alzamora Manager, Global Communications
847 482-5241
malzamora@tenneco.com


I HAD PURCHASE MONROE SHOCK-UP 2 FRONT & 2 REAR WHICH HAS FAULTY Part Which i had ask to replace or refund to Mr. ASHOKA Tripathi (Tenneco) ,He Denied by saying once replaced part will not be replaced ,even its faulty ,state away he is hands up ,we are not responsible, for product you do what you want.
I have tax bill for the product, and had checked the faulty part from TATA Authorized workshop at Fortune cars pvt ltd, powai, Mumbai. They mention about the faulty part in the service report
this kind of poor service was not expected from Tenneco India
your terms condition


We are so confident that you will like your new Monroe® OESpectrum® Shocks and Struts, Monroe® Quick-Strut® replacement assemblies, Monroe® Reflex® Shocks and Struts, Sensa-Trac® Shocks and Struts and Gas-Magnum® Shocks, we offer this exclusive Safe & Sound® Guarantee.

Try our products for 90 days. We guarantee you'll experience the Tenneco difference. If, for any reason, the qualifying products* don't live up to your expectations within the first 90 days, replace the products and we will refund your original product's purchase price, plus labor (up to $50 per axle). We're that confident you will be satisfied with our products.

For questions about this offer, please contact our customer service department at 1-734-384-7898.

BUT YOU ARE changing your Terms now
Please give the feedback as soon as possible or als i will take the some other action