I HAVE WHITE SMOKE PROBLEM WITH MY NEW BIKE WITHIN 15 DAYS & ENGINEER SAID THAT ENGINE OF NEW BIKE SHOULD BE OPEN FOR REPAIRING. AS A CONSUMER I WANT REPLACEMENT. & ENGINEER COMMENTS AS UNDER :
The vehicle was inspected by our service engineer and primary observation we found that the white smoke comes through silencer due to fuel adulteration.
We personally try to convey the customer that the vehicle is under 2 years warranty period. for inspection of cylinder piston is part of engine. For removal of cylinder piston only engine head 4 mtg bolts required for removed. For inspection / replacement of Cylinder Block entire engine opening not required.
They demanded for replacement of entire vehicle with new one which is not possible as per warranty terms and condition.
WHAT TO DO?




Reply With Quote
Bookmarks