With due regards, I want to say that the services at Standard Yamaha Service Center, Bhopal, MP is not satisfactory at all. I have already complaint for improperly working fuel tank sensor of my bike Yamaha YZF R15 6 months back,which is in warranty period, but it has not been solved yet and the warranty period is going to last. I have gone in the service center at least 20 times, but neither have they changed the fuel tank, nor do they behave properly. These kind of behaviors are not acceptable by the customers. More over, Last time , when I gave my bike there for servicing, they broke the side mirror of my bike, and using M-Seal they joined the mirror and returned the bike to me , while they are supposed to change it to a new one, if any damage occurs while servicing. Also, every time after servicing, I find the amount of petrol in my tank less that that when the bike was given for servicing. I, therefore, request you to kindly consider my complain.
Thanks.

To
The service manager
Standard Yamaha Bhopal


Subject : Regarding poor servicing.

Respected sir,
My self hari shankar Vishvkarma I was purchase Gladiator SS (Black) which
registered No. MP 04, MU : 1429.
I have some problem after 2 month date of purching about Battery, it does not charging .then after you are change my 3 (Three) battery till date but you are not find my charging problem. my first battery warranty ending also my bike purchasing date.So AMCO battery service Centre are refuse my battery replacement. They are saying It is not battery problem,So Pls check your bikle in service center, But service center are not finding this problem and response me in this regarding. so pls Do action regarding same.
Pls reply on My mobile no :9893431792.

The service manager
Standard Yamaha Bhopal


Subject : Regarding poor servicing.

Respected sir,
My self hari shankar Vishvkarma I was purchase Gladiator SS (Black) which
registered No. MP 04, MU : 1429.on 05*02*2010.
I have some problem after 2 month date of purching about Battery, it does not charging .then after you are change my 3 (Three) battery till date but you are not find my charging problem. my first battery warranty ending also my bike purchasing date.So AMCO battery service Centre are refuse my battery replacement. They are saying It is not battery problem,So Pls check your bikle in service center, But service center are not finding this problem and response me in this regarding. so pls Do action regarding same.
Pls reply on My mobile no :9893431792.

Reminder 1.

Dear Sir,

1. On 22nd i got a call form BIKERS asking what is the issue, after that no information form BIKERS.
2. On 7th Feb 2011 i have given bike for service & till now i have not received my bike. Today is 24th and I have spent Rs 9000 for fuel due to no bike.
3. From past 18 days my bike is with you and no information for regarding my bike. This clearly shows your poor service back.

Kindly take this issue seriously and do the needful. If i don't get proper response form your side i will take it legally.

Regards

Senthil Kumar K
Asst. Manager
Chennai Branch
9677042327.




On Tuesday 22 February 2011 09:00 AM, Back Office wrote:
>
> Dear Sir
>
> We apologise for the inconvenience caused. We would like to request you that your request has been forwarded to concern department and you will get proper response with in 48 working hrs.
>
> If you have any further queries, please feel free to contact us.
>
> Thanks & Regards
> Back Office Operations
> Toll Free : 1800-420-1600
>
>
> senthil <ksenthil@godrej.com>
>
> 02/19/11 03:10 PM
>
> To
> backoffice@yamaha-motor-india.com
> cc
>
> Subject
> Bike no: TN 22 BT 2421
>
>
>
>
>
>
>
> Dear Sir,
>
> 1. My bike piston and boar has some problem & as per Bikerz due to low engine oil it has happen. I have done 2 service with BIKERZ and how come engine oil is dry?? Kindly take up this issue seriously with BIKERZ. ( BIKERS, 271, GST Road, CHROMPET, CH-600044.) My service bill no: 4729.
>
> 2. They are asking me to pay for parts. I have 2 years of warranty & my bike is only 10 months. i will not pay any money.
>
> 3. They don't have parts of piston and boar. I am using my car for office use because of no bike and daily i am spending Rs 500 for fuel. More than 10 day my bike is with BIKERZ & i have spent Rs 5000 for fuel.
>
> 4. I was using Bajaj bikes ( 150,180 ,200 cc, ) form past 10 years. After a long thought i decided to go for Yahama bike & now i am feeling why?? Your service is not up to the mark. TVS & Bajaj calls and inform about service and they fix the service date & time but after buying Yahama, i have not received any call form your service center regarding service appointment. Very bad.If this is how your service is going to follow please give my money back i will stay with Bajaj bikes.
>
> Kindly take up the issue with higher authority managers and resolve my issues.
>
> Regards
>
> Senthil Kumar K
> Asst. Manager
> Chennai Branch
> 9677042327.
>