Hi All,Its the most pathetic company I have ever come across.
I have bought Sony Bravia LCD 1.5 yrs back and suddenly some 20 days back there was no dispaly or sound.

Since then (last 20 days) I am just following up Sony, Complainy, shouting, begging, I mean whatever I can do ...I first Started with there Blunder Customer care which at 1800-103-7799 exist. I made 100 of calls, Pleaded them, request them. No body in Sony in servce dept, Status deptt is a person who is at all responsible, All idiots. In case they are not able to understand they just disconeect the phone.I have also taken few names like Prakash Chauhan, Priyanka, etc who just took the call but never....means never at all bothered to call back the customer...My Complaint no. is 5997839 raised on 22nd Sept' 10.

I searched around 26th Sept the Service provider in Ghaziabad: Digital Rainbow, from which I am facing the worst disastrous experience in my entire Life!!

I ahev got track of the 100's of call Made to Manager 'Pushpak' there but he is not at all bothered to even Pick up the phone, calling me back or allowing me know the status is a distant thought .

Horrible, Absolutely Horrible...current situation is at last "Pushpak' agreed to get the fault corrected in 1 day... since last 4 days my LCD is with Digital rainbow....no one is picking up the phone...no cell is being picked up....don't know my TV is there or stolen

Raising the issue in Consumer Forum against Sony...

Abhishek
Model No : KLV 26T400A, Sony Bravia LCD
Complaint No: 5997839

Originally Posted by Unregistered

Hi All,Its the most pathetic company I have ever come across.
I have bought Sony Bravia LCD 1.5 yrs back and suddenly some 20 days back there was no dispaly or sound.

Since then (last 20 days) I am just following up Sony, Complainy, shouting, begging, I mean whatever I can do ...I first Started with there Blunder Customer care which at 1800-103-7799 exist. I made 100 of calls, Pleaded them, request them. No body in Sony in servce dept, Status deptt is a person who is at all responsible, All idiots. In case they are not able to understand they just disconeect the phone.I have also taken few names like Prakash Chauhan, Priyanka, etc who just took the call but never....means never at all bothered to call back the customer...My Complaint no. is 5997839 raised on 22nd Sept' 10.

I searched around 26th Sept the Service provider in Ghaziabad: Digital Rainbow, from which I am facing the worst disastrous experience in my entire Life!!

I ahev got track of the 100's of call Made to Manager 'Pushpak' there but he is not at all bothered to even Pick up the phone, calling me back or allowing me know the status is a distant thought .

Horrible, Absolutely Horrible...current situation is at last "Pushpak' agreed to get the fault corrected in 1 day... since last 4 days my LCD is with Digital rainbow....no one is picking up the phone...no cell is being picked up....don't know my TV is there or stolen

Raising the issue in Consumer Forum against Sony...

Abhishek
Model No : KLV 26T400A, Sony Bravia LCD
Complaint No: 5997839

Dear Sir,

Hope your problem has been resolved now.
For future correspondence on this issue, you can get in touch with our official toll-free helpline at 1800-103-7799 This is a third party forum and will not provide you any help in solving your problem.

Regards,
Sony India Team.