Hey whoever,

I'm prateek. i got a t24 connection from Bangalore central a year back. when i started messaging today i saw that each message was being charged 60 paise. i called the customer care and told them that regularly my messages were charged 60ps for the first 3 messages and i would get 100 free. they told me that the offer was for just one year where i get 100 messages free (what offer is this? as if I got all the 100 messages free really. i paid 60ps for the first 3 didn't i?). forget that. future group even changed the talktime slab. BIG BUSINESS?? TOO BAD. first lure people into getting a connection and then make use of their helplessness. and even worse i asked the customer care if there is any paid recharge by which i can get free messages, they said no!
this sucks! i have no option now. i should not message anyone? I'm a loyal future group customer. i shop at future group for everything that too even before they started t24 service. please look into the issue.

Originally Posted by prateekatam

Hey whoever,

I'm prateek. i got a t24 connection from Bangalore central a year back. when i started messaging today i saw that each message was being charged 60 paise. i called the customer care and told them that regularly my messages were charged 60ps for the first 3 messages and i would get 100 free. they told me that the offer was for just one year where i get 100 messages free (what offer is this? as if I got all the 100 messages free really. i paid 60ps for the first 3 didn't i?). forget that. future group even changed the talktime slab. BIG BUSINESS?? TOO BAD. first lure people into getting a connection and then make use of their helplessness. and even worse i asked the customer care if there is any paid recharge by which i can get free messages, they said no!
this sucks! i have no option now. i should not message anyone? I'm a loyal future group customer. i shop at future group for everything that too even before they started t24 service. please look into the issue.

Dear Customer,

Hi, I am Priya from Future Group. I apologize for the inconvenience caused to you. Request you to write to priya@futuregroup.in with your contact details and, invoice details and the reference number 1898 so that an agent can get in touch with you over your issues.

Regards,

Priya,

Future Group Care

Dear customer,

Just a reminder we have received any response from your end.

Regards,
Priya
Future Group Care