I worked for the C-Cubed Solutions Pvt. Ltd, Bangalore for around 10 months. This thread is to inform you that it's the worst BPO in Bangalore. I'll explain all the details from the beginning to let you know why you shouldn't opt to work for the C-Cubed Solutions.

Promises made in the Orientation Programme are never kept:

After the selection, the HR held an orientation programme for us (the selected candidates). It was presented in the slide-show that the salary will increase by Rs. 2000-2500 every three months. Luckily I noted the salary increment structure for future references. I'll come back to it later. They also told us that there will be Six Offs + One Casual Leave(CL) every month. However, there are no more than Five Offs within a month and the CLs are rarely given to the employees.

Another thing promised in the orientation programme was 1 hour lunch/dinner break. I was disappointed when my trainer told me that the break is for only 45 minutes during the training period. I was pissed-off when team-leaders didn't give us more than 30 minutes for break when we went live on the floor.

Lack of good trainers:

C-Cubed has contracts for customer/technical support from some reputed firms like Microsoft and Sony VAIO (North America). However, the trainers do not match the quality standards expected by the consumers. This seriously hampers the performance of majority of the work-force when they go live on the floor after one month of training.

Fines,Fines and more Fines...

When you go live on the floor, you're expected to work like a horse. You can't even take the single CL even if you've fallen ill as the CLs can be applied only 7-10 days in advance (and that too is often rejected). I wonder how anyone can know that he is going to be sick in advance. There will be Loss of Pay(LOP) if you inform them 6-7 hours before you're expected to report to work. After that, you'll be slapped with a Double Loss of Pay(DLOP). DLOP is a unique term invented by the management of the company which is generating passive revenues for them. It means that you'll loose two days salary if you take one day leave.

The lack of quality training ensures that you'll make few mistakes on the floor. The fine slapped by the Quality ****ysts of the company in the salary slips are heavy. The QA's fine will always be more than your two days salary. Luckily I had skills and my colleagues respected me for that. Still there was not a single month when my hard-earned one day salary went to the coffers of C-Cubed, thanks to the QA fine. It was flabbergasting for me but even more torturous for the lesser mortals who had to forget about their two days salary.

While it's expected that if you're working in a BPO, you may have to report even on the weekends. However, in the C-Cubed, it is expected that you always work on the weekends, regardless of your commitments to your family and friends. If you don't come on weekends (Saturday-Sunday), there will be an additional fine of Rs. 500 apart from the LOP.

This in not the end. There are numerous other pity fines ranging from Rs. 50 to Rs. 500 which makes you wonder if you're doing a charity for the company.

Horrible infrastructure:

C-Cubed doesn't own a building. It has two rented offices in the Kormangala area of Bangalore. One of the buildings doesn't have a parking. Hence, don't expect to park your vehicles as it doesn't have proper parking space. Numerous times I've seen vehicles of the poor employees being towed away by the local traffic authorities. Forget about bikes and cars, you can't even park your bicycle there.

The air-conditioners are Switched-Off most of the times, especially during the day shifts when there are less employees on the floor. Hence, people don't prefer to work in the day shift as it feels like you're sitting inside a furnace with the Computers generating all the heat. It was really suffocating.

The facilities in the cafeteria is unhygienic and it is open only at night for few hours. As most of the times employees work in night-shifts there. Probably this is the only BPO where the coffee-machine works only during the day time. Hence, saving few more pea-nuts for the organization.

Poor work culture:

Most of the team-leaders and the manager on the floor won't give you respect. They will treat you like dogs. I remember one incident where one of my colleagues went to the rest room to empty his bladder. When he returned on the floor in less than 5 minutes, he was humiliated by a team-leader in front of all. The team-leader asked him to leave the desk only when he goes for the allotted 45 minutes break.

Employees have to literally beg everyday in front of the team-leaders for the lunch/dinner break too. It doesn't matter if you're hungry and well past the lunch/dinner time. Lack of good cafeteria means that often there will be no food when you go around 2-3 AM for your dinner. Hence, it's advisable to carry your own food from home.

The floor manager, Mr. Pritam Goswami and one SME, Mr. Kishore, will abuse you left and right with high pitch in their voice at any given opportunity and on the floor. I was shocked to watch Mr. Pritam using the F word in front of all the employees on more than one occasion. His vocabulary of profanities is excellent. Watch out for him. I was lucky to maintain good relation with both of them.

High employee attrition rate:

Due to the silly rules of the company, majority of the qualified employees leave it after the seven months bond expires. Yes, there is a bond and C-Cubed will take one of your original certificates at the time of joining. They return it only when you complete the bond period.

There were 7 employees hired from my batch. Before I put down the papers (after 10 months of service), 5 had already resigned. Hence, it ensures that the company will lack quality in terms of service and training. No wonder there are no good trainers, barring one who is the oldest employee there.

Salary increment never happened as promised:

I mentioned earlier that it was promised that the salary would increase every 3 months. However, I never got an extra penny during my stay of 10 months at the company. The minimum expected survey score was 75%. For incentives, they said that you have to maintain a minimum of 80% survey score during a month. My survey score was more than 90% for almost all the months. Forget the salary increase, I never got any incentives during my stay. Same was the case with other employees. Whenever the employees, including myself, requested Mr. Pritam to review our work and increase the salary as promised during the orientation programme, he used to come out with few useless Excel sheets

Conclusion:

I strongly advise future and current candidates to look for other options. C-Cubed Solutions Private Ltd. situated in the Kormangala area of Bangalore, India doesn't have any values. No person with self-respect should work there. There are few employees working there for more than one year because they have no other options or they are less qualified.

There is one saying which goes well for C-Cubed, "If you throw pea-nuts, you'll get monkeys." Hopefully someone from the organization will read this thread and take the necessary steps to redeem it.

P.S.- Although I never had any issues on personal level with my seniors, but this thread is a tribute to all the employees working there. My colleagues, including one of my trainers requested me to write about the organization when I completed my tenure there. All the best!

i too had worked there for more than 2 yrs. my emp id: 2499.. we could never call that an office.. if u are friendly with the managers then surely u will survive. if not u will be dammed.
regarding the salary guys believe it or not-after working for 2 yrs my salary was below 8500. i think only once or twice i got 11000.
i have seen many issues inside the company which includes some incidents that no human being can do. one agent was terminated at 2:30 am. he was not allowed to use the cab to get back home, he was not allowed in the cafeteria and the worst, he wasnt even allowed to stand in the office premise. he had to walk home at that time. guess u can imagine how dangerous it is to walk at night in bangalore.
the issue with the air conditioning is also true. even at night shifts during the summer season they wont switch on the ac. but will switch on the blower(thank god) and during winter they happily switch it on. but u wont go through this issue unless your the MD, group manager or operations manager.
if an agent is terminated they wont give any incentives and as per law the company needs to give three months salary in advance. but dont expect this here.
u get to see team leaders without the knowledge of the process they are handling. i was with a semi-technical process where my team leader didnt even know what is windows xp or windows vista. can u believe that?
the story here goes on and on and on..... guess there is some way to stop these type of companies.. atleast youngsters can look for something better.

If you have enough balls (usually two, sometimes 3) and if you have only one SURNAME, get back with your original details... Not with 2499 EMP ID.....

If you have enough balls (usually two, sometimes 3) and if you have only one SURNAME, get back with your original details... Not with 2499 EMP ID.....

This above line is definitely quoted by the Basterd "Dinesh"... The Fat ass Hole!! ... He used to use such words like Balls...!!

C Cubed Solutions - Google Maps

C Cubed Solutions Pvt Ltd - Google Maps

Who is that who made this Add??





Call me on 99_ _ _ _5263 I will send more comments after some time. Guys, Please hold on...

Well, you can't call it a company at all. In my batch, 20 candidates were selected, 18 guys left the job within 4 months, 'cause they had some dignity and self-respect. I left that job within 3 months.

So, all I want to say is, you can be better without a job than to work in such an environment.

Well friends, this company C-Cubed Solutions should not be called a BPO. Rather, it should be called a bullshit place to work in. First of all, they won't provide you with good product & language training. Secondly, the infrastructure is below poverty line. No proper cafeteria, coffee vending machine and the cab facility also sucks. Talking about a few people like Raghavendra, Raghu, Aneesh, Ravi and Arun. These people are really nice and they are like lotus, blooming in gutter (C Cubed Solutions). Further, talking about Ajo, Dinesh. These two are assholes, bastards. That big fat fool, Dinesh has little or no knowledge about SONY products and most importantly, he doesn't know how to talk. Ajo is like a dog, who nods his tail for respect but doesn't get it from any employee. C Cubed Solutions is providing chat support (SONY CE) to the customers of the U.S and Canada. Employees don't get proper product training and hence, the people of the U.S and Canada don't get proper chat support from us. The people of the U.S and Canada are told that we operate from Florida. But, I think they must be told the truth and this company (C Cubed) should be shut down.
Last but not the least. My advice to all the people seeking job in a BPO sector would be not to join this company. We are the people who suffered and we don't want any of you guys to suffer. Instead, you guys can try with other BPOs like FirstSource, 24x7, MPhasis etc.
Good luck guys......"**** C CUBED"

HI all, I want to inform to all the viewrs who visit to this site...Please never ever join for CCubed.
I will tell to the reasons in points so that any1 can understand clearly.

1. NO satisfiying salary.
2. NO weekly off's.
3. NO 2 offs per week.
4. NO respect for employees.
5. NO tech support job as they mention in offer letter, its completely sales by cheating customer.
6. NO proper cab facility...10 members in one tata sumo cab.
7. They wont give any designation for arround 3 years.
8. NO sick leave option.
9. Packka Malyali dominated partiality company.
10. Every thrice in a week you need to do overtime(Stagaring) without additional salary.
11. NO proper food facility specially for night shift agents.
12. You will be working in all fields like Tier-1, Tier-2, Tier-3, calling card, mentor, GL, etc etc but no salary increment or no permanent designation.
13. They will treat you like slaves who can fulfil their needs.

I have also written complaint to Microsoft and Sony company regarding the illelegal activities going on in that company.

Vexed a lottttttttttt with the Company standards(ie.., Terms & Conditions)
No more words to xpress.....................

"NO OTHER LIKE"

I agree to all the Above commments ......afterall I have also being a part of this hell ....

Keep Going Guys ...

hai

although am not worked in ccs, i always dreamt of it whenever i saw ad of it in news paper like toi. but after reading complaints here, me decided not to join it..
thanks to all...

Victor: [6:36:46 PM] Welcome to Omnitech Support. Experience the power of Remote Technical Support. Please let me know the issue you are facing with your computer. I will be glad to assist you.
[6:37:03 PM] Hi. This is Victor.
[6:37:09 PM] How may I assist you?

Guest: [6:37:27 PM] hi
[6:37:33 PM] how r u ?
[6:37:43 PM] I need help in installing windows 7

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[6:39:29 PM] R u thre??????????????????
[6:39:40 PM] I am stuck at 62%
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[6:40:05 PM] please hurry up

Victor: [6:40:13 PM] I am very glad to assist you.
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Guest: [6:41:32 PM] Can u help me?
[6:41:50 PM] I told I am not able to install windows 7 ...you r wasting my time.
[6:42:00 PM] I am stuck at 62%
[6:42:05 PM] Every time this happens and dont know why?
[6:42:20 PM] Hurry up man....
[6:42:43 PM] At least give me any good links so that I can do by myself.

Victor: [6:42:50 PM] I understand you are not able to install Windows 7, which Operating System you were using before trying to install Windows 7?

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Victor: [6:43:54 PM] You have to provide the correct details which is required.

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Victor: [6:44:14 PM] Please let me know the Operating System you were using.

Guest: [6:44:38 PM] I was not using any OS you stupid...i am trying to install windows 7...got it

[6:45:06 PM] Connect me to your senior..i need to complain to him
[6:45:26 PM] whats your complaint number
[6:45:33 PM] ????????

Victor: [6:45:43 PM] Sorry, we do not support for the initial installations.

Guest: [6:45:54 PM] You have wasted my time.......what the f........?????????
Victor: [6:46:01 PM] Thank you for contacting OmniTech Online Support.

guys i am planning to join this comp ............. shall i join or not and is this really true i mean above statements

yeah i am also agree with that...

i am also advice no one should join CCS. IF C-cubed really wants to grow than they have to push all the managers from the terrace of the company...

If you just need some experience, go and work for 6 months. Never work for more than that. I support all the points what the others have mentioned in this blog. Really a worst company, a garments factory will be better than this.

All the above posted comments are damn true... I too worked in C-Cubed for more than 2 years. This is one sort of hell in earth. Please make sure that no one joins this company... Oops it's not a company, it's a factory. keep going guys..

Guys, I had been for an interview showing the experience of the C Cubed and I was rejected as C Cubed is actually blacklisted and they told that I would be considered as a fresher if accepted, sal was more than ccs but!

I had to put fake exp and I got in with a very good salary..!

you can report C Cubed using pirate Microsoft products here:


or email to piracy@microsoft.com

It is the worst call center i have ever come across. It treats its employees even worse than slaves, and sucks them like anything. Because of its unfriendly, inhuman, sick and disgusting attitude towards the employees, it is devoid of good and great agents. This blood sucking company is so insecured and confident about loosing the employees that it holds back their certificates and important documents without returning them back. It never listens to the problems of the employees but is always busy finding some bull shit excuses to impose fine on the employees salaries--- that's a way to generate some good amount of revenue and food for the jerk deepa mohan. I was not feeling well because of an unbearable stomach pain and that vampire jerry john disapproved my leave and took a fine of 500 as i even asked for it.

A trainee cleared the pre-process training but failed to clear the process training. That poor guy was not paid the salary though he had to come for 45-50 days on his own. He was from the microsoft pilot batch and the reason for such a prolonged training was that the company was not yet ready with the database so that the process could be launched.

It doesn't even provide the cab properly. The company kept me on hold for more than 2 months and after that it told me that cab couldn't be provided. I had to leave and no salary was paid to me. If you are absent for one day for a genuine reason, it will charge you with two lops(2 days salary or more).

The current employees themselves tell that they are in that company as they don't have any more option other than starving,

i have worked with mphasis, nirvana, a b minacs and 24/7 after that and came across many people who worked with c cubed previously or knew it through their friends who were the ex-employees there. They too not only admit but strongly agree that it is a blood sucking organization which is into the business of robbery day in and day out. The companies i mentioned above are good ones.

This company deserves an immediate action to be taken against it and must be shut down without giving a second thought.

Also note that there was a very true review about the company till some days back. But that was deleted some how by it as that was too unhealthy for it.

So, friends please go through this review and think twice before joining this company as i am trying to help you out. And those who have already joined or working----- all the best and my sincere pity for them.

I really feel pity for such a black listed company.

Thanks.. I had been thinking about this. C-Cubed is using pirated Windows XP OS and MS Office on more than 90% of its Computers. I've sent an E-mail. Others please take some time out and report it to Microsoft.

Guys, please never thought of joining the C-Cubed solutions. You'll never get an salary as you expected. I swear if any one employee agrees that he has received correct salary for his hard work. Every one who work there will be concerned about two things: 1 is the salary 2. Leaves. Leaves are only reserved for only few people.

Hi Guys,

Read some of the comments posted for C-Cubed. I worked in this company for almost 2 years. Well, My Experience with this company was pathetic and had a tough time of my Life. There are several reasons I hate this company. Only thing that this company has given me is "Experience"
This is the first BPO company I Worked and learn t lot of things and got exposed to this BPO Industry.
My suggestion to everyone is never join this company if u love your life. Better sit Unemployed at home.
Just work for 6 months if u r looking for experience and back out from the company. I Know i ruined my two years.

** People will not respect you once you go live on floor
** Managers and TL's use Profanity big time and don know how to speak to Employees
** No Proper Breaks. Mind you, you have to beg for your dinner break and you only get 20-25 Minutes and no breaks after that
** No leaves. You only get 4 Offs in a Month and if u take any sick leave then you are slapped with DLOP
** Company makes lot of Revenue by cheating their Employees
** No Proper Salary and no growth
** Promises are never kept
** Pathetic Cafeteria with no hygienic food
** You have to work overtime if asked and you cant say no and the company might pay or not pay depending on the mood of the staff


I hate this company to the core and suggest people to be out of it. I remember one of the Incidents where my Manager whose Name is Tandeep Singh treated me like a dog. He used to be good to me and i used to work overtime whenever he asked me to and he requested me not to quit the company many a times for which I agreed for sometime. One day I had to leave early and he asked me to work overtime for which i said "No". He used all "F"s and "B"s . After which I decided to quit the company. He did not even bother to meet me on my last day. Then i realised what a bastard Tandeep singh was.
I have seen lot of People quit the company and the company lacks tenured people because of its unfriendly and unprofessional atmosphere.

I agree that it might not be the best place for all but C Cubed has many tenured employees at the senior and junior level. It depends on the employee also if it’s a fit for him. The senior level is very involved with the junior levels in teaching leadership. I have seen lower tenure guys being promoted as team leaders.

Blacklisted???? When people are less and all BPO’s are hiring, if you have good written and speaking skills depending on if you’re voice or data team, why won’t anyone hire you? Finally it is how you perform at the interview in the place you’re seeking employment. I have seen many companies don’t take prior experience into consideration and offer you a position at a higher level. They prefer people internally for that. For an outsider the max is team lead though everyone is happy to recruit at the fresher level.

Worst experience ever!!!!...
They flick some amount of ur salary..
If u don't inform and take leave, then it is DLOP(Double Loss of Pay)..
This means u lose two days salary, including the day u worked.
If absent on a saturday or sunday(weekends), then a fine of Rs 500+LOP or Rs 500+DLOP(if u dont inform b4hand).
some of the Cab drivers are awful (Luckily, my cab driver was good).
WARNING!!! Pay slip will be full of errors!!..
Most of the times u end up doing stagger (Stagger: 2 hrs extra work for Rs 100).and most of the times the Stagger money won't be credited in the salary.
It is as if u do charity for this company.
You ll end up multi tasking most of the times as chat flow ll be high (u need to handle 3 chats at a time!!! or during the peak season 4 chats or more!!).
Promise made by the HR b4 joining the Company are never made..
You only get 45 min break time instead of the promised 1 hour.
You need to beg and lick the feet of TL's to go for breaks( seriously!!)..if you complain then the day ll be marked LOP(Loss of Pay)..
and there is more......

Join the company at ur own risk..
Bye Bye TC