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Passport Complaints

This is a discussion on Passport Complaints within the Passport forums, part of the Government Services category; Some scenarios in India don’t change no matter how comfortable and updated the things become. The case of passports is ...

  1. #1
    Administrator
    Join Date
    Jul 2009
    Posts
    309

    Default Passport Complaints

    Some scenarios in India don’t change no matter how comfortable and updated the things become. The case of passports is still an old story. People still depend a lot on the agents and other unreliable sources to make passports. And that is the scenario in almost all places in India. Especially the North India faces the most harassment when it comes to passports because they rely heavily on agents who not only promise them to make passports but also promise them to get visas to countries where they will to go to settle down their lives easily.

    But often they face the debacle of getting harassed at the hands of agents or passport officials or others regarding the passport issue and other things related to it like incorrect name, wrong date of birth, printing mistake in address name and similar types of mistakes. If you are not satisfied with any of the services of the passport officials or there are things that you wish to complain for you can write or fax or telephone them to the officers who are authorized to take actions.

    Most passport hassles occur in Delhi and other Metros where people take help of unscrupulous agents to get the passports without much intervention of the authorities. A good suggestion for all passport seekers is that they should not seek help from any agent or other source in making passports, but should try to file applications themselves. There is no harm in doing that and it is easy process. You just have to get the form from any stationary shop that deals in passport forms and fill the passport form as required and submit it.

    However if you are not satisfied with services of passport officers, and their work or you face other problems in getting your passport you can file passport complaints regarding such problems to the concerned or authorized persons.

    The list of concerned officers who take complaint regarding passports and issues related to it include Chief Passport Officer, Joint Secretary (CPV) & Chief Passport Officer, Ministry of External Affairs, and PUBLIC RELATIONS OFFICER (PUBLIC GRIEVANCES). Besides that you can also write, mail or fax to Assistant Passport Officer (Public Grievances) regarding any complaint.

    When you file a complaint regarding your passport you can quote your file reference number in subject and don’t forget to mention the file reference number, year and time of application as well as your RPO/PO in the subject while sending the complaint or grievance through email or letter written to the concerned officers.
    The general office timings for passport are 9.30 am to 6.00 PM and it remains open from Monday to Friday in general working. Official and national holidays are applicable to Passport office. So you should take note if there is any holiday before walking down that long to file passport complaints. Some passport offices have provisions for passport complaints for specific days only. All these things should be taken care of while you file passport complaints.

  2. #2
    Unregistered
    Guest

    Default Passport

    I file passport in 2007 but not received to the till date. file no is a006035/07 I complaint very, very times but not received any confirmation.rpo.bareilly@mea.gov.in send many times but not reply I dont have strap time to walk round & round please suggest me what I do.

  3. #3
    Unregistered
    Guest

    Default Fresh pasport applied ,5 months over not yet received the passport

    To
    THE MINISTRY OF EXTERNAL AFFAIRS
    NEW DELHI

    Sir,
    I,P VIVEK JAIN,HUSBAND OF JAYASHREE JAIN APPLIED FOR JAYASHREE
    JAIN’S PASSPORT ON 22ND OCTOBERHYDERABADPASSPORT OFFICE.FILE NO HYDA06301510.

    JAYASHREE IS FROM THANE,MUMBAI AND I AM FROM HYDERABAD.WE GOT MARRIED ON 21ST JUNE 2010 .WE ARE STAYING AT HYDERABAD AFTER MARRIAGE.
    I HAD APPLIED FOR JAYASHREES NEW BANK ACCOUNT IN JULY 2010.FOR JAYASHREE’S RESIDENCE PROOF I HAD ATTACHED THIS NEW BANK ACCOUNT STATEMENT WHICH BEARS MY HOUSE ADDRESS AS RESIDENCE PROOF.
    AFTER SUBMISSION OF THE APPLICATION ON 22ND OCTOBER POLICE VERIFICATION WAS COMPLETED ON 18TH JANUARY AND CLEAR POLICE REPORT HAS BEEN SENT TO PASSPORT OFFICE ON 21ST JANUARY(BASED ON THE INFORMATION GIVEN BY POLICE ).
    TODAY(1/4/2011) WHEN I WENT FOR ENQUIRY TO PASSPORT OFFICE THEY ARE SAYING MY WIFE’S FILE IS ON HOLD BECAUSE RESIDENCE PROOF OF 1 YEAR IS MANDATORY.

    NOW FROM WHERE SHOULD I GET 1YEAR RESIDENCE PROOF OF MY WIFE WHEN 1 YEAR HAS NOT YET BEEN OVER FOR MY MARRIAGE .I HAVE ALSO ATTACHED MY MARRIAGE CERTIFICATE AS A PROOF. I DON’T KNOW WHAT IS HAPPENING WITH THE SYSTEM.WHY ARE WE GETTING HARRASSED.THESE ARE ALL TRICKS TO EAT MORE MONEY UNDER THE TABLE
    I HOPE YOU LOOK INTO THE MATTER AND GRANT THE PASSPORT AS SOON AS POSSIBLE.
    THANKING YOU YOURS TRULY
    VIVEK JAIN
    ( HUSBAND : JAYASHREE JAIN)

  4. #4
    Siva Ram Lanka
    Guest

    Default

    To
    The Regional Passport Officer
    Hyderabad

    Sir,
    I,Siva Ram Lanka applied for Passport at HPO Secunderabad on 21-2-2011 and the FILE NO is HYD W711330.
    After SUBMISSION OF THE APPLICATION ON 21ST FEB 2011 POLICE VERIFICATION WAS COMPLETED ON 21-3-2011 AND CLEAR POLICE REPORT HAS BEEN SENT TO PASSPORT OFFICE ON 5-4-2011 WITH THE FOLLOWING INFORMATION ...

    Dispatch Reference Number : 217/IP/VC/SB/CYB/2011
    Serial Number : 16
    Despatch Reference Date : 05/04/2011
    (BASED ON THE INFORMATION GIVEN BY POLICE ). YOU CAN CHECK THE SAME INFO IN THE POLICE WEBSITE http://residential.appolice.gov.in/p.../FNoSearch.asp


    From the past 30 days i am checking the my passport status in the offical website Indian Passport, Visa and PIO card, Consular Passport And Visa Division,MEA India with my file # w711330 and every time i as seeing the same status as
    Police Report has not been received.

    When i checked with other file# sent by cyberabadpolice to the RPO hyderabad which are enclosed in the dispatch file all were seen status as " Police Report is clear and the passport is expected to be despatched by 08-06-2011. Subject to all documents being in order"

    I am not sure as what happend to my file which was sent to RPO in the same Dispatch file 217/IP/VC/SB/CYB/2011 sent by Cyberabadpolice.

    I request to pls crossverify and do the needful

    I HOPE YOU LOOK INTO THE MATTER AND GRANT THE PASSPORT AS SOON AS POSSIBLE.

    THANKING YOU
    YOURS TRULY
    Siva Ram Lanka

  5. #5
    Unregistered
    Guest

    Default Regarding delay in passport

    I am Chandra Shekhar. I am a Ph.D student at IIIT Allahabad.
    I have applied for passport in Nov, 2010 at DPC Allahabad. My file No. is
    L.K.O/Z062359/10. Police verification and LIO verification have been done
    in Dec.
    2010. However, till now i didn't get my passport. Since I have been
    enquiring about
    the status of the passport but there has been no answers from the RPO Lucknow
    Office. The Telephone Number provided in the official website
    (0522-2305130) is
    rarely being attended and on being getting lucky to converse with the
    authorities
    they don't reply properly. I mailed many times to RPO Lucknow. But, I
    didn't get any reply from RPO Lucknow side. It seems that RPO's mail ID is
    not being used from long time.
    I want to know what is going on with my application. How long will it take.
    So, I request you to please look into the matter.



    Regards,

    Chandra Shekhar
    cs.gautam@gmail.com

  6. #6
    Unregistered
    Guest

    Default delay in despatch of passport

    I Mohammed khalander ali khan age 62 years occupAtion teacher I have applied for passport 21-12-2010 my file no is w670738 .till now I haven't receive my passport. I have also forward my complaint in passport office but they are not responding. Since 3months they are showing status that Your passport will be dispatch in a week.please help me out so that I can receive my passport as early as possible. STATUS : It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a week's time

  7. #7
    Unregistered
    Guest

    Default Applid for PCC and Address change but not yet recieved.

    Dear Sir,

    This is Upendra Dama applied for the PCC and Address changes in Vishakhapatnam Office with the file Reference No:. VSPX003586 on 23rd May. My police verification was also done on 29th June.
    I have checked the status in the internet and it is showing "Police Report has not been recieved".

    Sir, Please help me out to know the exact status of my application.

    Name : Upendra Dama
    Date of Birth : 14/04/1984
    Application File Reference Number : VSP-X003586-11
    Date of Application applied : 23.05.2011

    Thanks in advance.


    Please mail me to this mail id : kartik.upendra@gmail.com
    Mobile Number : 9676313196.

    Thanks and Regards,
    Upendra Dama

  8. #8
    Unregistered
    Guest

    Unhappy when i will get the passport

    dear sir


    my passport file number is:HYD-H015363-11
    completed the police enquery on 26/6/2011.
    but till now i didnt get my passport,whin i will get it??????
    i want the passport for writing my GRE exam.



    responce to the E-mail:vijji2sweet@gmail.com

  9. #9
    Sohan lal kumawat
    Guest

    Default Passport Not Recieved

    Hi,

    I am Sohan Lal Kumawat applied for passport having application no. JPRI09834511 dated 12th June/July 2011.
    My Police Verification has been sent by Suprintendent of police Chomu vide dispatch no......dated 20-08-2010.
    The Online present states is still showing POLICE VERIFICATION PENDING. Though I applied on 12th June/July,2011.Its been 3 months,I am waiting for my passport.

    Please look in to the matter and issue the passport at the Earliest.

  10. #10
    kamlesh sajnani
    Guest

    Default passport

    To
    THE MINISTRY OF EXTERNAL AFFAIRS
    Jaipur Rajasthan

    Sir,
    I,P kamlesh sajnani,HUSBAND OF naina sajnani APPLIED FOR
    Naina sajnani PASSPORT ON 29th september jaipur PASSPORT OFFICE.FILE NO -z084425.

    Naina IS FROM ulahasnagar 3 THANE,MUMBAI AND I AM FROM ajmer.WE GOT MARRIED ON 26th aprail 2011 .WE ARE STAYING AT ajmer AFTER MARRIAGE.
    I HAD APPLIED FOR naina NEW BANK ACCOUNT IN september 2011.FOR naina RESIDENCE PROOF I HAD ATTACHED THIS NEW BANK ACCOUNT STATEMENT WHICH BEARS MY HOUSE ADDRESS AS RESIDENCE PROOF.
    AFTER SUBMISSION OF THE APPLICATION ON 29th september POLICE VERIFICATION WAS COMPLETED by ramganj police station ajmer AND CLEAR POLICE REPORT HAS BEEN SENT TO PASSPORT OFFICE (BASED ON THE INFORMATION GIVEN BY ajmerPOLICE ).
    TODAY(25/11/2011) WHEN I WENT FOR ENQUIRY online PASSPORT status THEY ARE SAYING MY WIFE’S FILE IS ON .Police Report is incomplete and the case is being examined
    May be the police report has not be the clear by thane police station M.H. .I HAVE ALSO ATTACHED MY MARRIAGE CERTIFICATE AS A PROOF. I DON’T KNOW WHAT IS HAPPENING WITH THE SYSTEM. I don't know how long the process take.
    I HOPE YOU LOOK INTO THE MATTER AND GRANT THE PASSPORT AS SOON AS POSSIBLE.
    THANKING YOU YOURS TRULY
    Kamlesh sajnani

  11. #11
    Junior Member
    Join Date
    Nov 2011
    Posts
    1

    Default

    sir,

    I am Anshul Disawal applied for passport on bhopal having application no. BPL-T011235 dated 28TH OCT 2011.under TATKAL Scheme
    police verification already done under tatkal scheme
    The Online present states is still showing POLICE REPORT HAS NOT BEEN RECEIVED. but i personally contact with police station and they sent report on 11th nov.under the tatkal scheme passport received in 15 days,I am waiting for my passport.

    Please look in to the matter and issue the passport at the Earliest.
    help me sir

  12. #12
    ANJAN REDDY
    Guest

    Post DELAY OF PASSPORT file number (hyd H02048311)

    TO,
    THE MINISTRY OF EXTERNAL AFFAIRS
    SECUNDERABAD, ANDHRA PRADESH

    sir,
    I D.ANJAN REDDY doing b-tech finel year in mrec receding ai edulla bayyaram village pinapaka (m) khammam (dist) i have applied passport 5 months back and my verification have been completed three months back
    As I'am persuing finel year b-tech so I have to apply IELTS for abrod
    so I kindly request you to issue my passport as soon as possible
    THANKING YOU,

    YOURS TRUELY,
    D.ANJAN REDDY

  13. #13
    Junior Member
    Join Date
    Feb 2012
    Posts
    2

    Default Passport

    Dear Sir,

    This has reference to my wife's passport application whose details is as follows:
    File Reference Number : RCH-W061288-11, Application Date : 27-10-2011,Applicant's Name : LABANI DUTTA, Applicant's Date of Birth : 31-12-1969, STATUS : Police Report has not been received.

    Though the police verification has beenover long back, there is no information of issue of the pass port. Please do the needful.

    With regards,

    Goutam Dutta,
    Smt. Labani Dutta.

  14. #14
    Junior Member
    Join Date
    Feb 2012
    Posts
    2

    Default Passport

    Dear Sir,
    I have applied for the passport of my son vides File Reference Number (RCH-W061440-11). The Speed Post Passport Service Receipt No: EJ304453530IN. The Speedpost Status shows the delivery of the application at the Passport Office on 31.12.2011. Detail particulars of my son's Application are as follows:
    Applicant's Name : SOVIK DUTTA.
    Applicant's Date of Birth : 19.05.1999
    Application Date : 29.12.2011
    File Reference Number : (RCH-W061440-11)
    Status : File Reference Number (RCH-W061440-11) is either wrong or Information NOT available.

    Sir, pl do the needful.
    With regards,
    Goutam Dutta
    Father of Sovik Dutta.

  15. #15
    Junior Member
    Join Date
    Mar 2012
    Posts
    2

    Default

    Dear Sir,

    The status of my application is still showing as "Police Verification Pending" in spite of the fact that I have submitted the documents to the police authorities. I submitted my application at Nehru Place, Delhi passport office and the police officials were from Sri Nivas Puri Police Station.
    My File Number is Z092290. I submitted the documents on March 31 2011.

    Now I either want the document to be processed or I would like to fill in an application for the passport with a new file name and I would like to close this file. Can any help be provided to me regarding this.

    Applicant's Name : Bhushan Arora
    Applicant's Date of Birth : 01.07.1988
    Application Date : 08.03.2011



    Yours thankfully,
    Bhushan Arora

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