Dear Consumer Court,
I have many time reminder send to M/s Honda Motorcycle & Scooter India Pvt. Ltd regarding byke DL5SAC-3219 HONDA STUNNER but I have not receved any possitive reply frm Company End or dealer End.

Pls this matter and do the needful and help us to satisfy one of the Consumer Court.

Thnx,

Amit Gupta

9871728143


To,

The Customer Service Head,
Head Office & Factory
Honda Motorcycle & Scooter India Pvt. Ltd
Plot No. 1, Sector 3
IMT Manesar, Distt. Gurgaon
Haryana - 122050

Phone: +91 - 124 - 2290911-19, 2290926
Fax: +91 - 124 - 2290891, 2290890

Subject: DL5SAC-3219 HONDA STUNNER

I am Amit Gupta Living in Delhi Capital of India, I am to state that I am holder of Honda Stunner, I purchased an Honda Stunner in this year 2010, byke from M/s Rajendra Honda Delhi, I was visit in your service centre for servicing 17/12/2010 or 18/12/2010, your service centre Representative or Service Advisor Mr. Deepak attend me and open the job card and mentioned some problems regarding my byke, but unfortunately some problems as its still.

When I am Invoice time tell to Mr. Deepak that pls chk my vehicle before payment, Mr. Deepak with me and my Job Card (Token No.41) has been share me one by one problem and found that some problems was still, I am asking to Mr. Deepak that why not complete attend my problems the Deepak was tell me that this is not my job, I have open olny job Cards you talk to floor In charge Mr. Pandey, now I am asking Honda India that why I am talk to Pandey for this pending jobs this is customer duty, give me short answer Honda India, otherwise its very very shame full for you and your Dealer M/s Rajendra Honda, I told the Floor In charge Mr. Pandey but Pandey didn't attend this problems.

Here waste my valuable time (1hr same dy) and I was meet to Service Manager Mr. L.K.Thakur but Service Manager not in the room and in-between I was wait him half an hr but unfortunately waste my valuable time, I have here try many time land line Telephone for talking to Service Manager but they did not pick my phone.

I like to inform you very strictly that, the service not at all satisfactory which is tarnishing the reputation of a world famous International company like yours, I am not happy with Service there is a totally nexus going on between the mechanics and Service Manager Mr. L.K.Thakur not capable for Service Manager post for Honda Service Centre because Mr. Thakur not feel the customer pain.

I want this issue need to be closed from your end otherwise I will write a letter to Consumer Court and I will write to Media (CNBC Media, Times of India and Hindustan Times and Zee TV Wheelocity that this is your Multinational/International Service standard/Quality) its very Goods Source for Consumer.

Point for Pending Issues?

1. Front Brake Noise
2. Front Side Noise
3. Cowel Bracket broken due to part defective
4. Not Proper washing
5. Engine sound more after Servicing.

Kindly attend this matter and do the needful and help us to satisfy one of the Honda customer

Wth Thnx & Wrm Rgrds,

Amit Gupta
9871728143

Amit Gupta
C9/119
Shiv Mandir Gali No.08,
Moujpur Delhi-110053
India.

Mail Id: gamit _tech80@rediffmail.com
Mail Id: carservicenetwork@gmail.com

Dear Sir / Madam

I have purchased a Honda Unicorn bike in the month of Dec 10, however I had high hopes and expectation from this product , but had a bad experience the very first day of the , first the Dealer provide false promise of delivering the vehicle in 3 months but took more that 7 months, secondly on the day of delivery when I went for the delivery, the bike was very dirty it was full of dust , even in the engine and looked as i it was kept for months unattended, this was in spite of me informing the dealer of my time when I would come for the delivery, as I had also paid additional money for teffol coating but it didn’t look like that was done, s I have mentioned before the state of the bike on delivery. Also when I took the bike for the 1st service I noticed that there was oil leakage and needed a seal change which when asked told tht was not b’coz of a leakage due to oil seal but the knob of the oil cap was not tight but had to visit the service centre aging to get it changed, and they made me pay for this (that’s how bad the service and the sale team have been) I am done now with 2 service but the average of the bike is only 35 also I have recently faced problem of the bike wobble on the road which is dangerous. I urge you to kindly look into this problem and oblige or I had enough and would be forced to go to the consumer court, the Dealer (Sai Point ) does day light robbery and provides horrible service.

Regards

Suraj Fernandes
Honda Uncorn (MH04 EN 589)
9821524493
suraj1.fernandes@gmail.com

have many time reminder send to M/s Honda Motorcycle & Scooter India Pvt. Ltd regarding byke DL5SAC-3219 HONDA STUNNER but I have not receved any possitive reply frm Company End or dealer End.

Pls this matter and do the needful and helI like this forum, I have many problems to solve, thank you

p us to satisfy one of the Consumer Court.