Dear Sir

I purchased Air-Cooler of Birla LIfestyle from Siddhi Home Appliance, Andheri
on 10/04/2010 for Rs. 4,600/- with warranty of 1 year.

Last month Air cooler got problem and I contact Siddhi Home Appliance
for servicing. They told me to contact Company - Birla Lifestyle - directly

I contacted to Birla Lifestyle, they give me complaint no. 5711 and told the service person will be
reach 1/2 days to attend complaint

But no body attended complaint so i try to contact Birla Lifestyle (Tel.: 40990111) and they
do not receive my phone so i contact Siddhi Home Appliance (Tel.: 26170228), they told
contact company we can't do anything.

After few day I phoned Siddhi Home and told them I am going to lodge complaint
in Consumer Court against you. They told sorry we will contact the company person
and come back to you. after half an hour phone call received from company
that their person is coming to attend the complaint.

Their person came and attend the complaint, but he was not bring one part of
air cooler so he told us that he will be come back within 2 days and replace the
part.

Now 15 days past nobody come and going to attend our complaint

So please look into the matter and give us justice

with regards
Tukaram Waghe

i hav been trying to reach for complain of my cooler from a long time i have a birla cooler now out of warranty and its weel are out but i am geeting na response from company plese try to fulfill my problem as fast as you can its been long time already it also has a crack in its water holding tray i will appreciate your work if u come with a solutin in no time

'Air-Cooler of Birla LIfestyle' - Birla's are only good in insurance and money broking... for Air Conditioning Systems like AC or even air coolers... please go for Daikin India Products they have many many options like Cillers, Coolants etc. Even Samsung or LG would be good.

Keep in mind one thing- Birlas are only good in one thing and that is money making. So buying something like a Air-Cooler is foolishness. Anyway, make sure that you get your needful and then never ever buy from them. You can go for Popular brands like Daikin India, SamSung etc. And also, a range of air conditioning systems are being offered by Daikin India, I am sure you will get what you need/want.

Yes, very much like ShilpaJha I also want to say that 'Air-Cooler of Birla LIfestyle' - Birla's are only good in insurance and money broking... for Air Conditioning Systems like AC or even air coolers... please go for Daikin India Products they have many many options like Cillers, Coolants etc. Even Samsung or LG would be good.