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Blue Star

This is a discussion on Blue Star within the Home Appliances forums, part of the Home & Garden category; Last week 16-05-2011 I bought 4 air conditioner with Vasath & Co. Royapuram. Same day myself and dealer has logged ...

  1. #1
    Sathish Kumar Uthanda
    Guest

    Default Blue Star

    Last week 16-05-2011 I bought 4 air conditioner with Vasath & Co. Royapuram. Same day myself and dealer has logged service request for installation (Service Request# 1705201121469)
    I had received call from your installation dealer Gold Chain and they send one person for installation and they charged Rs, 1500.
    18-05-2011 2 person came for installation and they took around 15 hours for 1 AC machine installation finally they installed just out door unit and damaged my indoor unit .
    Installation person request to change the stabilizer and I changed on 19-05-2011 and I called lot and lot more time to dealer and installation person to install stabilizer and demo for AC Machine. They refuse to come to install the stabilizer and run my AC

    No More words to express my anger!

    Thanks for every thing and help me to find how worst service you providing to customer

  2. #2
    Member
    Join Date
    Feb 2012
    Posts
    34

    Default

    Dear Sathish Kumar Uthanda- first of all you must never ever invest so much of your money in relatively new brand like Blue Star, especially when we have such big ac giants like Samsung, LG, Toshiba, Career Daikin India etc. Anyhow, now please don't let them go like this. Make sure you give them back the trouble they have given to you and get you ac installed and also take the price of the damage caused by the.

  3. #3
    Member
    Join Date
    Feb 2012
    Posts
    30

    Default

    Yes!!! I absolutely agree with Ms Jha.... dear Sathish Kumar Uthanda, you should not have invested so much of your hard-earned money Blue Star (how many of peole know about bLue Star as a electrical products brand). We have such big ac giants like Samsung, LG, Toshiba, Career Daikin India etc.... why didn't you go for them.

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