We have purchased a prestige 4 burner gas stove on june 23rd in Big Bazaar,OMR,Bangalore.
We used for the very first time on June 26th only.
When we started using it,we burnt only the 1st burner but the 3rd burner started burning and the flames started to spread the whole stove.
The same case happened when we burnt the 2nd burner too.
When we raised the complaint to Big Bazaar,they carelessly tells that its not their fault and they are only dealers and they cant responsibilty of the condition of any items displayed there in the showroom though we have 1 year warranty.
When we tried calling Prestige group,they irresponsibly answered that they will try and cant sure of helping.

Please justify

even i bought a 4 burner gas stove from big bazaar, Rcity, mumbai they were having a offer of gasstove + pressure cooker+ toaster+blender for Rs.6500 the gas stove is defective piece it leaks and also it suddenly caught fire oneday.
they are trying to dispose off defective pieces with such offers.

We have purchased a prestige 4 burner gas stove on 21-01-2011 in Big Bazaar,hyderabad.
We used for the very first time only.
The model no of stove is GT03L
When we started using it, there is a leakage of gas from the knob.
When we raised the complaint to Big Bazaar,they carelessly tells that its not their fault and they are only dealers and they cant responsibilty of the condition of any items displayed there in the showroom though we have 1 year warranty.
When we tried calling Prestige group,they irresponsibly answered that they will try and they given us a complaint number 273 dated 28-1-2011
Please justify

HI,

We have purchase your prestige Stove Model no: GT 03L and serial no: KK 02315, on 23th Jan 2011.

Issue with the stove is that the black coating of the stove is removing it's coating and getting rusty.

Please provide the complaint No#, get it resolved ASAP.

Hanif Kazi
9594299080

Dear customer,

Hi, I am Priya from the Future Group Care team. At the onset, I would like to apologize for inconvenience caused you. It would help me investigate your matter further if you could help me with the following details – invoice number, store location and your contact details. Please send the following information to priya@futuregroup.in and also mention the reference id 670. Rest assured your complaint will be solved.

Regards,
Priya
Future Group Customer Care

Dear customer,
Just a reminder that we haven't received any response from you.

Regards,
Priya
Future Group Customer Care

Dear Sir/Madam,

I purchaged one Induction Cooker from Big Bazar, Rajkot(Gujarat)on 8th Sep after 4th days it get out of order than we called so many times to care but no boday is responding. What we supposed to do? We have lots of mental tension for this product.

Dear Customer,

Hi, I am Priya from the Future Group team and would like to apologize for the inconvenience caused to you. I request you to write in to priya@futuregroup.in with you’re the invoice number, store details your contact details and reference id 862. Once I receive your mail I will share these details with the Big Bazaar team to investigate into your matter further. An agent will get in touch with you shortly with an update on your complaint.

Regards,
Priya
Future Group Care

Dear customer,

Just a reminder that we haven't got a response from your end.

Regards,
Priya
Future Group Care