Customer Code: 1689060

I had purchased 2 nos. IFB washing Machines from Vardhaman Watch and Electronics, Kandivli, Mumbai.

Purchase date 22/9/08
Invoice No. 29007
Item: IFB FULLY AUTOMATIC WASHING MACHINE 5KG DIGITAL MODEL.
PRICE: 21000 X 2 = 42000

Within a month of Purchasing we had starting facing varios problems with both the pieces. Given below are the last 4 complaint nos.

1. 3959977 03/01/10
2. 4076290 28/01/10
3. 2686545 03/02/10
4. 4254854 17/03/10 - 26/03/10

Kindly note that the above 4 complaints are only the latest ones and do not cover the total complaints which could be more 20 for each machine.

One of the machine was last repaired on 25/03/10 and I did not sign the complaint attendance form thinking I will not sign it without using the machine for at least a week. And incidently the machine has again stopped working today on 26/03/10.

Me and my family have been continously traumatised by this SUBSTANDARD product from IFB. We finally request IFB to replace the product or refund our money.

Amit Goenka

I Have AMC for IFB washing Machine. Last 3 months I am requesting to to attend to afault and noboady bothered to attend the fault. Several times we contacted the IFB service centre Phone NO. 04439004321, 18604255678 and there is no response.

2nd Complaint No 4100971 and ID NO 2127773.

1st Complaint No. 3847406 and ID No. 2127773

Dt of AMC 13.12.09.

C. KALavathi