Customer Code: 1689060
I had purchased 2 nos. IFB washing Machines from Vardhaman Watch and Electronics, Kandivli, Mumbai.
Purchase date 22/9/08
Invoice No. 29007
Item: IFB FULLY AUTOMATIC WASHING MACHINE 5KG DIGITAL MODEL.
PRICE: 21000 X 2 = 42000
Within a month of Purchasing we had starting facing varios problems with both the pieces. Given below are the last 4 complaint nos.
1. 3959977 03/01/10
2. 4076290 28/01/10
3. 2686545 03/02/10
4. 4254854 17/03/10 - 26/03/10
Kindly note that the above 4 complaints are only the latest ones and do not cover the total complaints which could be more 20 for each machine.
One of the machine was last repaired on 25/03/10 and I did not sign the complaint attendance form thinking I will not sign it without using the machine for at least a week. And incidently the machine has again stopped working today on 26/03/10.
Me and my family have been continously traumatised by this SUBSTANDARD product from IFB. We finally request IFB to replace the product or refund our money.
Amit Goenka




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