I had bought a Forbes Vijay purifier 5 months ago. Three months ago one of the switches in the purifier stopped working and I registered a complaint with Eureka Forbes at that time.
Their representative visited our home after a few days, informed us that the switch needs to be replaced and he would come back with the switch in two days. But it has been three months now and the purifier has not been repaired. Multiple reminder and calls to Eureka Forbes has not helped.
I hope posting a complaint on this forum helps.

I had bought a Aqua Guard (RO series) around 2 weeks back and it stopped processing 2 days back. I called up the customer care and they promised that a personnel from the company will visit within 2 days. Its 2 days now and after 4 follow ups there has been no visit and no service.. this is probably the worst case of service I have faced in recent times...
I am regretting my hasty decision to go for aqua guard.. there were other folks in my apartment who were interested but we told them the reality and are ensuring that no one else goes for Eureka Forbes product.

I bought VIJAY MODEL Water purifier from Eueka and they hav evrvisied my house for scheduled maintenance, despite repeated requests to their service center on toll free number.
Tis is horrible expeiece from Fores.