I purchased a Trendy nano vaccum cleaner of eureka forbes from a dealer in delhi (Gupta Electric works, A-5/27 lal quarter, krishna nagar, delhi) on 8th october 2011. When i used it for the first time i found a manufacturing defect in it and filled a complaint with the company and the dealer as well on 12th october. My complaint no is 85689108. But till that the problem has not been resolved and neither the company nor the dealer is ready to address my complaint. Please help and assist me on what can i do to get this vaccum cleaner changed.

Dear Nipun Aggarwal,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your Customer ID Number , address and contact details so that we can look into the matter

For any further assistance, please feel free to write in.

regards,
Eureka Forbes Team

Dear Nipun,

We have not heard from you for a while now. We would like to resolve your issue, incase you are still facing a problem. Please let us know if you have any concerns.

Regards,
Eureka Forbes Team