RESPECTED SIR/MADAM,
PLS HELP ME OUT WITH THIS PRODUCT , THERE ARE SOME OR THE OTHER PROBLEMS ARISING IN EVERY TWO/THREE MONTHS. WE ARE NOT GETTING A PROPER RESPONSE ON COMPLAINT OF GERM KILL BATTERY SINCE 5TH AUGUST 2010. WE ARE COMPLAINING EVERY 2/3RD DAY , THEY POLITELY TAKE THE COMPLAINT BY CONFIRMING OUR ADDRESS AND TELEPHONE No. AND TELL US THAT THE SAME WILL BE SORTED WITHIN 48 HOURS AND WE ALSO GET THE SAME SMS. ON THE NEXT DAY OF COMPLAINT WE ARE SEND THE MESSAGE THAT YOUR ADDRESS CANNOT BE TRACED WHICH I DONT BELEIVE AT ALL. IF REALLY SO AND THEY ARE REALLY CONCERNED TO SOLVE OUR COMPLAINT THEN THEY CAN CALL US OU OUR 2 MOBILE NUMBERS AVAILABLE WITH THEM.

THE MAIN PROBLEM IS THAT SINCE THE MACHE WE HAD PURCHASED WE ARE PURCHASING THE BATTERY WITHIN 3/4 MONTHS. BUT AS PER THEIR DEMO, WHEN THE PERSON CAME TO OUR HOUSE AND SOLD THE MACHING ,HE SAID ACCORDING TO OUR FAMILY (2 ADUTS (working) AND 1 CHILD (going to school 1.P.M. TO 6P.M.) YOUR BATTERY SHOULD RUN MORETHE 7/8 MONTHS. HE CONVIENCED US WITH THE PRODUCT WITHOUT TELLING US THE ABOUT THE WEAK POINTS LIKE THE BATTERY NOT AT ALL DEPENDS ON THE No. OF PERSONS BUT ON THE TEMPERATURE WHICH WAS A VERY BIG FRAUD TO SELL THE PRODUCT BECAUSE THE PLACE WHERE WE ARE STAYING IS THE SAME WHEN WE BOUGHT THE PURIFIER. HIS COMPANY PERSON CAME TO US FOR DEMO , HE HAD PLACED THE MACHINE IN OUR HOUSE. AS PER THIS HE WAS HAVING THE COMPLETE KNOWLEDGE OF MY SMALL HOUSE . WE ARE ALSO HAVING THE MAJOR PROBLEM LIKE GETTING GREEN PARTICLES IN TRANSPARENT PART OF THE BODY AND NEAR THE TAP FROM WHERE WE GET THE FINAL PURIFIED WATER FOR THIS ALSO WE HAD COMPLAINT ENOUGH BUT DUE TO THEIR NEGLLIGENCE IN ALL WAY I STARTED CLEANING MY PURIFIRER MYSELF.

ON THIS LAST COMPLAINT I HAD RECEIVED A CALL 9820531672 AND 02225422460 AND TELLING ME THAT IF INSTEAD OF BATTERY WORTH Rs. 365/- YOU BUY THE BATTERY WORTH Rs. 500/-YOU WILL GET 2000 LTRS OF WATER INSTEAD OF 1500 IN rS. 365/- i SAID OK BUT NOW YOU PLS GIVE THE SAME IN WRITING FOR HE AGAIN STARTED FOR THE SAME DISCUSSION THAT THIS DEPENDS ON YOUR ROOM TEMPERATURE THEN HOW CAN HE INSIST ME TO BUY THE SAME IT MEANS THAT THEY ARE STILL CHEATING WITH US. WE ARE VERY MUCH FEDUP FOLLOWING ON THE SAME. THE MAIN THING IS NO RESPONSE NO REPLY. NO ONE HAS THE GUTS DARE TO EVEN TO SPEAK TO US AND EXPLAIN THE SAME AS THEY CLEARLY KNOW THAT IT IS BIG FRAUD FROM THEIR SIDE

KIDLY HELP US WITH THE SAME: