Hi Roopa G,
AC again not cooling my room. I already told you they only repair for short time. Then again make problem.Why just passing AC warranty period.

I already spend summer without AC. Now It making same problem.

Don't repair AC this time. I don't






On Thu, Jul 1, 2010 at 3:49 PM, naresh negi <naresh699@gmail.com> wrote:

Hi,
What's going on with the AC. How much time you take to install the indoor unit. It is my room from the last 3 days.
If have any problem please tell me. And confirm me how much time it take.

My contact No. 9899912259 .
No body picking phone in your service center. "0120-2560960".








On Wed, Jun 30, 2010 at 5:27 PM, <lgservice@lgindia.com> wrote:



Dear Customer,

Thanks for bringing this issue to our notice.

We will look into the matter and necessary steps would be taken to redress your complaint.

Thanking you and reassuring you of our best services always.



Thanks & Regards
Roopa Panwar
Customer Service Dept.
LGEIL- Head Office
Greater Noida (UP)







naresh negi <naresh699@gmail.com>

06/29/2010 09:06 PM

To
lgservice@lgindia.com
cc

Subject
Re: LG Customer Inquiry-[Naresh]






Hi Roopa G,

I am fine and hope you are also doing well.

Really Thanks by heart for your support.

Today Service men drop my AC in front of my gate, but i told them just wait for 10 min. I am coming from office.


But they did't wait there. Also AC have too much scratches in the body. I am Glad by the LG service's but why service men not take their responsibility seriously.

My condition is not to leave without AC. I am in top floor in rent. And even a single window is not in the room. No body can't stay in my room even for the 5 min without AC. Then you can imagine how i am spending my full night's in the roof.


Firstly dealer sell me damage AC then just passing it gurantee period by filling Gas again and again for two weeks. Now giving me a Scratches Ac. It purchased a new Ac and now it look like a garbage.

It's also happened with my LG monitor. Only After Three days a New LG monitor showing me a vertical line in center of the Screen. I go to Nehru place LG service center to repair It. They repair it after a week but again it repeat the fault, This was continue for the full warranty period. After passing the warranty period they denied to take any responsibility for this. Now i am using Samsung Monitor instead of LG. LG monitor is just like garbage for me.

Can you suggest me what should i do for this type of services. Where we should complain.


Overall my question from you is that "What i am getting By investing In LG". Now i am afraid to use LG. That's why i cancel to take New android based LG mobile and going to purchase Milestone Motorola in next week.


Please for the GOD Sake just repair my AC ASAP.


Thanks & Regards
Naresh Negi
9899912259




On Tue, Jun 29, 2010 at 4:26 PM, <lgservice@lgindia.com> wrote:



Dear Customer,

We are sorry to learn about your dissatisfaction.

We have forwarded your issue to concerned Branch Service Manager so that an immediate step can be taken in this regard.

Please don't hesitate to contact our Branch Service Manger Mr. Sumit Bajaj on his mobile number 9873009497.

Thanking you and reassuring you of our best services always.



Thanks & Regards
Roopa Panwar
Customer Service Dept.
LGEIL- Head Office
Greater Noida (UP)






naresh negi <naresh699@gmail.com>

06/27/2010 09:46 PM

To
lgservice@lgindia.com
cc

Subject
Re: LG Customer Inquiry-[Naresh]










Hi,
What's going on with my AC. can You tell me how much time it take to reinstall. Also call me before come to home at 9899912259.







From: naresh negi [mailto:naresh699@gmail.com]
Sent: 24 June 2010 20:03
To: lgservice@lgindia.com

Subject: Re: LG Customer Inquiry-[Naresh]





Product/Model No. : Air Conditioner/LSA5NF2VF2

Hi, I am Naresh Negi from the mentioned address.

3 month back i purchged a LG Ac from the following Address

LG Shopee

Electronics Paradise

A-4/38, Paschim Vihar,





New Delhi - 110063



After one week from the purchaging date it blowing hot air. I complaint on service center. Service man checked the AC and told us that installation was not done properly by the service man, who also was from the LG(1500 paid him), and gas leaked by compression. He did it ok at that time. but again after two week it make same problem. They again fill the gas. Three time they just filling the gas for the one week. Shopkeeper owner denied to take responsibility for the AC. At finally My friend's father who is ac Maintenance guy checked the AC, and they told us the unit is not OK, it should be replace by the shopkeeper.









I already heared lot's of complaint for the LG services. Firstly i decide to take Voltas Ac. But i don't know why i purchased this AC. This was my mistake. But now i am totally frustrate by the LG service. After investing 25000 Rs, i didn't got any thing. Recently i purchased 7 Voltas Ac for the company. Same problem we faced but within 2 days they replaced our AC. This was the excellent service. That was the good experience with Voltas.









Please this time resolve my Issue full and final as soon as possible. Otherwise keep this Ac unit in your Shop i will go for other vendor.



Thanks for your kind support.

I have purchased a LG AC through Reliance mart(Jamnagar) 2009.It started giving trouble from first service. Now from last one year it started leaking water from front side of AC.Your authorised service man from jamnagar attended many times and it is continuing but no stoppage of water.It not only spoil AC but room getting flooded with water.Now iam planning to buy a Split AC .If this is your service then how can I buy a LG product again

Dear Mam,
I purchased a LG SPLIT AC last year.But This year it got some problems and while my AC was in warranty still i had to pay to the service centre for refelling the gas.But due to other minor problem they took my ac to the service centre saying that it will be returned in just 2 days.Now its being one month and there is no reply and no one is picking up the phone.This made my realy unconfident about LG product which made me to purchase Voltas AC for my office.This one was also my office AC.NOW please tell me what should i do.Complaint no on job sheet provided by your service man is RNA110427096452-MAYANK TYAGI.Please take a quick action otherwise i will have to move to COSUMER FORUM.
Waiting for quick reply
Regards
MAYANK TYAGI
+91 9716566801

Hi all,

I had a great idea about LG products and its service responses.As I always buy only LG product like AC,Fridge,micro wave and acs.

But this time after I bought an split AC of LG which is not getting cooled even after service people repaired it.We are complaining regularly but now there is no response from the service people.
My last complain No . is
RNA110627066341

I want to ask the executive persons of LG ,please take care and dont spoil your best name. I will be obliged.

I reside in Kolkata and bought the AC from E zone of south kolkata.

Please advice how to proceed. Daily I am calling customercare number 18001809999,they alway tell lie that person will go in 24 hours but no respone.
Dr Beena Agarwal
9339040149

LG AC again not cooling... I can understand, all these customer-service people do is 'joogar'. Never go for thus brand again. Go for ones like Hitachi, Daikin India, Samsung... They are so far too good.

I agree with you shilpajha... even I know that these customer-service people do 'joogar'. So never go for this brand again. Go for ones like Hitachi, Daikin India, Samsung... They are so far too good.

Dear, instead of talking to them in such a decent manner... and again giving them the opportunity of avoiding you like they have been doing....You must sue them. Only then they will learn the lesson. And then shown them the customer satisfaction record of Daikin India or LG or even Godrej. They are just superb.

Buddy, you need to be as stern as they are because otherwise they will keep fooling you and will keep avoiding you like they have been doing.... Hence, you must sue them. Only then they will learn the lesson. And then shown them the customer satisfaction record of Daikin India or LG or even Godrej. They are just superb.