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LG Refrigerator model GL 308ve5

This is a discussion on LG Refrigerator model GL 308ve5 within the Home Appliances forums, part of the Home & Garden category; Dear Sir, I Purchased LG Refrigerator model GL 308ve5 on 21-05-2011 and was working fine till first service. At the ...

  1. #1
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    May 2012
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    Default LG Refrigerator model GL 308ve5

    Dear Sir,

    I Purchased LG Refrigerator model GL 308ve5 on 21-05-2011 and was working fine till first service.
    At the time of first service technician from LG serviced and replaced some part from back of the Refrigerator and then the problem started of over cooling.
    All the items including vegetables are getting iced., Inspite of many compliants problem is not yet solved.
    Technicians comes and do some R & D on my new Refrigerator and replaces parts.
    I am not happy with this product which now and then replaced by some parts.
    I request the authorised persons to please take necessary action and replace my Refrigerator for which they are not solving my issue.

    Please escalate my issue and help me out of this situation ASAP.

    Thanks & Regards
    Ahmed Khaiser

  2. #2
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    Join Date
    Nov 2011
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    Dear Customer

    We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @ 1800-180-9999 for assistance or you can mail us @ serviceindia[at]lge[dot]com

    LG Service Team

  3. #3
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    Sep 2012
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    Default My Refrigerator was not working properly

    Sometimes these service engineers spoil the company's repute. There was a problem with my Side by Side Door Refrigerator as Water Dispenser was not working properly. Ther engineer just came up with stupid excuses that salty water and voltage fluctuations are the reasons for this. After escalating complaint to Head Service Manager, I got prompt repair and that too from the same engineer. You also should follow this to see if it gets the problem resolved.

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