Sir,

I have purchased a 1.5T split A.C on 14th June 2009 from Reco Electronics , Durga Market , Asansol, vide invoice no.ESS/00560/09-10,MODEL AS18NBXTL. From the very begining I am facing problem with this product. Several times I had complained to the service centre and every time they come and say now it will give no problem. In last April 2010 again I had lodge a complain and this time I called the service manager Mr. Arup.He had taken prompt action that time , but again very sorry to say that now my one year warranty had expired but the problem is not solved yet. Today 14th August Again i had complained and now i have to pay ruoees four hundred plus the service charge. I am ready to pay but i want to ask you should I throw out the machine or will my problem be solved permenently. My complain no. is 8410696637

I am very much dissatisfied with SAMSUNG and I will never suggest any one to buy any product of SAMSUNG.

This is for your information and necessary action.

Regards,
Niranjan Mukherjee.
#9434236759
Asansol.

Dear Sir,

With reference to my earlier complain people from service centre visited my place for two days and they have charged Rs.1325/= for servicing and material on 19th.August 2010.But I am very sorry to say that the problem is still their and along with the old one a new problem started from 1st.Sept.A typical sound as if cyclone is passing by is comming from the inside unit.

Sir, I am really fedup with SAMSUNG now.I don't know what to do? I had really done a great blunder in buying a SAMSUNG product.I promise never ever to buy any product of your brand in future , nither will I recomend any body to do this mistake..

Today again I had lodged a complain vide no.8410696637.

Next I don't know what to do........

Regards,

Niranjan Mukherjee.