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Sony Bravia

This is a discussion on Sony Bravia within the Home Appliances forums, part of the Home & Garden category; I bought a Sony Bravia Tv (Spent 50k on it) 14 months back. I kept it in an AC room, ...

  1. #1
    Junior Member
    Join Date
    Dec 2011
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    Default Sony Bravia

    I bought a Sony Bravia Tv (Spent 50k on it) 14 months back.
    I kept it in an AC room, cleaned it everyday - and now the mother board isn't working.
    The service guy doesnt know why the motherboard is ruined.
    Infact, he said its the life of the TV (14 months!! Are you serious ?)

    Its quite sad that a 8,000 rs Color TV (old school) works for 8 years.. and a Bravia, which costs 50k, lasts for 14 months.

    I will post the video of the same soon. To verify the authenticity - you can check for the service agent (he's from a Sony authorized service center, Shivalik, New Delhi)

    Is Sony going to help me out here ?
    I have been uploading this comment on the Sony Facebook page, they kept deleting my comment every 10 seconds.

  2. #2
    Junior Member
    Join Date
    Jan 2012
    Posts
    3

    Default Reply from Sony India

    @prathamvarshney -

    Our service team is already in touch with you for resolution of your concerns. Also, please note that as a policy we don’t delete any comments from our Facebook page. Please check again, your comments and our replies are still posted there.

    For further communication on this issue, we request you to call us at our official toll-free helpline no. 1800-103-7799 or write to us at sonyindia.care@ap.sony.com

    Regards,
    Sony India Team



    Quote Originally Posted by prathamvarshney View Post
    I bought a Sony Bravia Tv (Spent 50k on it) 14 months back.
    I kept it in an AC room, cleaned it everyday - and now the mother board isn't working.
    The service guy doesnt know why the motherboard is ruined.
    Infact, he said its the life of the TV (14 months!! Are you serious ?)

    Its quite sad that a 8,000 rs Color TV (old school) works for 8 years.. and a Bravia, which costs 50k, lasts for 14 months.

    I will post the video of the same soon. To verify the authenticity - you can check for the service agent (he's from a Sony authorized service center, Shivalik, New Delhi)

    Is Sony going to help me out here ?
    I have been uploading this comment on the Sony Facebook page, they kept deleting my comment every 10 seconds.

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