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I am Deblina Saha and I purchased a home theatre system last year december. For this whole year I faced the problem of push protector and person from sony came ffor servicing within the warranty period. I face this problem every two months and this is the last month of warranty. this month also I am facing the proble and later on if the problem persist i have to bear the cost without any reason. As i was provided with a defective set I would like to get it replaced as i have that right as a consumer. hope the right action would be taken. the model num. is- DAV-DZ310/CE12 and the serial num is 6121364

Dear Madam,

Regret the inconvenience caused to you. Please share your complaint no. with us. We will need this information for further assistance. You may also report your concern at our official toll-free helpline at 1800-103-7799 or write to us at sonyindia.care@ap.sony.com for assistance on your concerns.

Regards,
Sony India Team

Originally Posted by dvlnsaha

i
I am Deblina Saha and I purchased a home theatre system last year december. For this whole year I faced the problem of push protector and person from sony came ffor servicing within the warranty period. I face this problem every two months and this is the last month of warranty. this month also I am facing the proble and later on if the problem persist i have to bear the cost without any reason. As i was provided with a defective set I would like to get it replaced as i have that right as a consumer. hope the right action would be taken. the model num. is- DAV-DZ310/CE12 and the serial num is 6121364