Sir,
Through this I want to narrate the harrassment I am facing.
I purchsed the Elecrolux make refrigerator in 2005 through their dealer named M/s Better Deals(DEALER) , Janakpuri having warranty of five years. Since the date of purchase, the fridge was malfunctioning.I made a complained to the dealer but he did not respond and even not accepted y written complaint. After a long persuation with the company, the fridge was replaced after two year on making cash payment of Rs.2,500/-. But this was not the end of harrassment to me. After a short spell , the fridge again stopped functioning. Reason-Gas leaking, compressor failure. Inspite of changing the compressor, the fridge did not function properly i.e. giving continous problem of gas leaking, stop cooling , making loud shrill noise etc. Now I am continously writing letter to them to resolve the issue i.e. either rectify the fault or refund my money. But I am not getting any response from their end. The company is also charging me the the cost of gas every time.

In view of the above, it is evident that the fridge has technical/manufacturing defect, which he company is not able to recify.

I request to help me resolving the issue.

Thanks

Rajeev Gupta
contact-09971399140