Respected sir /madam

I AM DR PRASHANT SINGH WORKING AS SENIOR RESIDENT IN BHU,ONCOSURGERY DEPT.I PURCHASED A MICROWAVE 27C SILVER FROM NEELKANTH ELECTRONICS VARANASI ON 17 NOV 2011WITH DETAILS
MODEL CODE-11537
MODEL NO-MAGI COOK 27C CRISP(SILVER)
SR NO-CNF 102500647

THIS MICROWAVE IS NOT WORKING ON 24 DEC 2011,I CONTACTED YOUR CUSTOMER CARE ON 25 DEC 2011 MY DETAILS ARE
REGISTERED MOBILE NO -9415618992
SATISFACTION CODE-504
SR NO -LK1211008339
YOUR AGENT VISITED ONCE INFORMED ME SOME CHIP IS NOT WORKING ,HE WILL REPLACE THIS WITHIN 2 WORKING DAYS.BUT TILL YET I CALLED YOUR CUSTOMER CARE ATLEAST 8 TIMES ,ALWAYS I GET SAME ANSWER THAT MY PROBLEM WILL BE RECTIFED WITHIN 2 DAYS .

I WANT TO DRAW YOUR ATTENTION THAT I DONT HAVE GAS CONNECTION IN MY HOME BECOZ I DONT HAVE ANY ADDRESS PROOF SO I PURSHASED YOUR MICROWAVE TO RESOLVE MY COOKING PROBLEM,BUT I AM SORY TO INFORM YOU THAT I AM TOTALLY DISSATISFIED BY YOUR SERVICES.THIS IS MY LAST ATTEMPT O CONTACT U ,IF POSSIBLE PLZ RECTIFY MY PROBLEM AS SOON AS POSSIBLE