With eureka forbes I have worst experience I ever had in my life, on 3rd Jan 2012 morning I requested for repair of my aquaguard Duo RO+UV water purifier which was purchased 2 months back. The machine is running continuously but the water is not getting loaded to the tank. i have registered a complaint no. 65106772 but till date no one has visited even called to check the status of my complaint. I have made almost 15 calls in the last three days to the customer service and there is absolutely no proper response. They are just concentrating on their sales and making the existing customer sick!

I would no longer recommend this brand to anyone in future.

Many thanks.
Kalyanaraman

email : [ krishnakal@gmail.com ]

Dear Mr. Kalyanaraman,

We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.

We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, Address and contact details so that we can look into the matter.

For any further assistance, please feel free to write in.

Regards,
Eureka Forbes Team

Dear Mr. Kalyanaraman,

We have received feedback from our service team that your issue has been attended and resolved. Kindly confirm the same.

If you need any assistance in the future, please feel free to write in.

Regards,
Eureka Forbes Team