Apptel Broadband

By | September 29, 2012

Hello, The broad band came up with attractive plans with cheap rates but not providing the speed what they are committed.
Complaint is with out they have proper infrastructure they have accepted lot many connections and giving up the low speed.
i am also one of the victim for those plans of appltel
i opted for 4mbs plan but i ma not even getting 0.5 Mbps speed, when i called to their customer care they are scolding me saying that no one give 4mbsspeed for 600 rupees. more over when i took the connection i repeatedly asked for backup , they mentioned they have that facility of backup later there is no backup facality when there are power cuts.
from since two weeks i am calling for the customer care they are saying with in two days they will arrange the backup but failing for the commitments.
this is the same situation from two weeks got frustrated. when i took the connection i clearly mentioned that for me speed and backup is very much important as i do sometime work from home (for my job). please take the appropriate action against them.

Regards,
jagadeeswara Reddy .K

4 thoughts on “Apptel Broadband

  1. Siva

    Hi,

    Please do not go for Apptel broad band service. I recently paid money for new connection and calling the customer care, they say every day that the connection will be given in next day. It is almost a month, they are cheeting. I dont know what to do? please do ever go to the Apptel service.

    Siva

    Reply
  2. Karthik

    Apptel is the worst network in HYD. I took the connection in mid August. These guys don’t know what the fair usage policy is. My speed never hit the package offered bandwidth of 10MBPS. It hardly get 1-1.5 MBPS. That speed reduces also to .5MBPS after 10-15 days of usage. Unlike most ISPs in the city, here FUP on usage is applied on both download and uploads. Its better not to experiment with these kind of new operators. My 3months package ends in November. I already opted not to continue with this service.

    Reply
  3. sridhar

    I took connection in Sept 2012 but they haven’t showed up till now.they came to collect application in 30 mind after I called up but no contact from them so far. Agent doesn’t pick jobless the phone. Customer service is worst. I suggest don’t go for it. It is kind of a spam.

    Reply
  4. anjibabu.malea

    i took a apptel broadband connection. the service is really good and speed also good compare the other broadband services. i recommend to take apptel broadband connection, they are giving better plans to the customers. i suggest please go for apptel.

    Reply
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