Apptel Broadband

by jagadeeswarareddy on September 29, 2012

Hello, The broad band came up with attractive plans with cheap rates but not providing the speed what they are committed.
Complaint is with out they have proper infrastructure they have accepted lot many connections and giving up the low speed.
i am also one of the victim for those plans of appltel
i opted for 4mbs plan but i ma not even getting 0.5 Mbps speed, when i called to their customer care they are scolding me saying that no one give 4mbsspeed for 600 rupees. more over when i took the connection i repeatedly asked for backup , they mentioned they have that facility of backup later there is no backup facality when there are power cuts.
from since two weeks i am calling for the customer care they are saying with in two days they will arrange the backup but failing for the commitments.
this is the same situation from two weeks got frustrated. when i took the connection i clearly mentioned that for me speed and backup is very much important as i do sometime work from home (for my job). please take the appropriate action against them.

Regards,
jagadeeswara Reddy .K

{ 3 comments… read them below or add one }

Siva October 4, 2012 at 06:10

Hi,

Please do not go for Apptel broad band service. I recently paid money for new connection and calling the customer care, they say every day that the connection will be given in next day. It is almost a month, they are cheeting. I dont know what to do? please do ever go to the Apptel service.

Siva

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Karthik October 13, 2012 at 17:18

Apptel is the worst network in HYD. I took the connection in mid August. These guys don’t know what the fair usage policy is. My speed never hit the package offered bandwidth of 10MBPS. It hardly get 1-1.5 MBPS. That speed reduces also to .5MBPS after 10-15 days of usage. Unlike most ISPs in the city, here FUP on usage is applied on both download and uploads. Its better not to experiment with these kind of new operators. My 3months package ends in November. I already opted not to continue with this service.

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sridhar October 22, 2012 at 07:01

I took connection in Sept 2012 but they haven’t showed up till now.they came to collect application in 30 mind after I called up but no contact from them so far. Agent doesn’t pick jobless the phone. Customer service is worst. I suggest don’t go for it. It is kind of a spam.

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