Hello, The broad band came up with attractive plans with cheap rates but not providing the speed what they are committed.
Complaint is with out they have proper infrastructure they have accepted lot many connections and giving up the low speed.
i am also one of the victim for those plans of appltel
i opted for 4mbs plan but i ma not even getting 0.5 Mbps speed, when i called to their customer care they are scolding me saying that no one give 4mbsspeed for 600 rupees. more over when i took the connection i repeatedly asked for backup , they mentioned they have that facility of backup later there is no backup facality when there are power cuts.
from since two weeks i am calling for the customer care they are saying with in two days they will arrange the backup but failing for the commitments.
this is the same situation from two weeks got frustrated. when i took the connection i clearly mentioned that for me speed and backup is very much important as i do sometime work from home (for my job). please take the appropriate action against them.
jagadeeswara Reddy .K