I have salary account in state bank of India, Barnala branch punjab.
Actually my complaint was on 06th August, 2013 two withdrawals happened through ATM in mumbai for Rs.10000/- and 7300/- .Actually These withdrawals happen without my knowledge and also without my ATM card. On the same day my card was with me and I was staying in Barnala (Punjab). I do not know how these withdrawals happen in mumbai.
On the same day I went to my SBI branch and check my ATM card no. They confirmed that the card was with me and say that they do not know how this happen.
The same thing I raise a complaint to customer care with TKT no. AT63419470977 and AT63419470979, after five days they replied me that my complaint was closed by stating that Transaction was successful. If those two transactions were successful how this happen without my ATM card. Is there any possibility for withdrawing money through ATM without my ATM card. If the same thing was possible how we believe on Bank’s.
(I also make a complaint to nodle officer on telephone no 01724567255, but they were not responding properly and they were not listening to my complaint also.)
I also make a complaint to branch office through email on the following mail id firstname.lastname@example.org. I did get any reply from them.
This was a very big problem you have to solve. Today it happen to me, by tomorrow this may happen to someone.
plz make justice to me and get back my money.