I am a consumer of Bharat Gas and the consumer number is 20300. It is taken Franchise by Bengal Flame at 122/1 B.T. Road, Kolkata – 700103. I have been booking the gas in IVR system and they had told it will be delivered within 10-12 days, but every month I have to call the delivery man thousand times to get it done and currently I have booked the gas on 12/11/2013 and today is 30/11/2013 till now I haven’t got it and every time I am calling they are saying it will be delivered tomorrow, but the tomorrow never comes. It is the drama of every month. It is my humble request to please see to this matter. I am very disappointed with this gesture of theirs and having lots trouble. Please take a necessary step to solve this problem.