HDFC Bank/Procure Logistics

by hrishidj on May 9, 2013

hi this is hrishikesh joshi.
this is regarding non receipt of my chq book sent through procure logistics.
my personalized chequebook for Account No. XXXXXXXXXX0484 was despatched to my mailing address provided to the Bank.

following are the details:

Courier Name/Post: PROCURE LOGISTICS SER

Despatch Date: 25/04/2013

Airway Bill No./Reference No.: HBW250401294436

you can calculate for yourself how many working days have gone by since the despatch date.

take this as a formal complaint against the bank and the courier company.
the services for the bank are disappointing when its comes to customer support.
no proper reply or response from bank staff at lokhandwala branch.
no one knows where to track the chq book or who to contact at the logistics dept.
advise to change the logistics support from procure as the suck at their services.

im sending a copy of this mail to http://www.consumercourtforum.in/india/submit-complaint/
im taking matters to the highest order in your hierarchy and if need be to consumer court.

{ 3 comments… read them below or add one }

vinod kumar June 28, 2014 at 10:25

Dear Sir,

my coueir desp thourgh Procure Logistics on dated 21.06.2014 but still i am not recive this my chq book couier as per detail is below:
Airwaybillno Status
Airwaybillno 3014402078 Referenceno HBN210606471282
Origin DELH – DELHI – HUB Destination ATQ – AMRITSAR
Shipper Code 110011 Consignee Name VINOD KUMAR
Pickup Date 21-JUN-2014

Status In Tranist
Delivery / NDR Date Delivery / NDR Time
Received By Relation
ID Type ID Number
Telephone Number Remarks

Vinod kumar hudda
09356658354

Reply

Hari Shanker Halan July 12, 2014 at 15:17

Sir,
I applied chq.book thr.net banking,which was despatched on 09.07.2014 but still not delivered.
Air bill no/Reference no.3014436639

Reply

MYKO ELECTRONICS July 24, 2014 at 19:03

Sir,
I applied chq.book thr.net banking,which was despatched on
Courier Name/Post: PROCURE LOGISTICS SER

Despatch Date: 18/07/2014

Airway Bill No./Reference No.: 3015008046

not yet received. Poor service.

Reply

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