hi this is hrishikesh joshi.
this is regarding non receipt of my chq book sent through procure logistics.
my personalized chequebook for Account No. XXXXXXXXXX0484 was despatched to my mailing address provided to the Bank.
following are the details:
Courier Name/Post: PROCURE LOGISTICS SER
Despatch Date: 25/04/2013
Airway Bill No./Reference No.: HBW250401294436
you can calculate for yourself how many working days have gone by since the despatch date.
take this as a formal complaint against the bank and the courier company.
the services for the bank are disappointing when its comes to customer support.
no proper reply or response from bank staff at lokhandwala branch.
no one knows where to track the chq book or who to contact at the logistics dept.
advise to change the logistics support from procure as the suck at their services.
im sending a copy of this mail to http://www.consumercourtforum.in/india/submit-complaint/
im taking matters to the highest order in your hierarchy and if need be to consumer court.