HDFC Bank/Procure Logistics

By | May 9, 2013

hi this is hrishikesh joshi.
this is regarding non receipt of my chq book sent through procure logistics.
my personalized chequebook for Account No. XXXXXXXXXX0484 was despatched to my mailing address provided to the Bank.

following are the details:

Courier Name/Post: PROCURE LOGISTICS SER

Despatch Date: 25/04/2013

Airway Bill No./Reference No.: HBW250401294436

you can calculate for yourself how many working days have gone by since the despatch date.

take this as a formal complaint against the bank and the courier company.
the services for the bank are disappointing when its comes to customer support.
no proper reply or response from bank staff at lokhandwala branch.
no one knows where to track the chq book or who to contact at the logistics dept.
advise to change the logistics support from procure as the suck at their services.

im sending a copy of this mail to http://www.consumercourtforum.in/india/submit-complaint/
im taking matters to the highest order in your hierarchy and if need be to consumer court.

8 thoughts on “HDFC Bank/Procure Logistics

  1. vinod kumar

    Dear Sir,

    my coueir desp thourgh Procure Logistics on dated 21.06.2014 but still i am not recive this my chq book couier as per detail is below:
    Airwaybillno Status
    Airwaybillno 3014402078 Referenceno HBN210606471282
    Origin DELH – DELHI – HUB Destination ATQ – AMRITSAR
    Shipper Code 110011 Consignee Name VINOD KUMAR
    Pickup Date 21-JUN-2014

    Status In Tranist
    Delivery / NDR Date Delivery / NDR Time
    Received By Relation
    ID Type ID Number
    Telephone Number Remarks

    Vinod kumar hudda
    09356658354

    Reply
  2. Hari Shanker Halan

    Sir,
    I applied chq.book thr.net banking,which was despatched on 09.07.2014 but still not delivered.
    Air bill no/Reference no.3014436639

    Reply
  3. MYKO ELECTRONICS

    Sir,
    I applied chq.book thr.net banking,which was despatched on
    Courier Name/Post: PROCURE LOGISTICS SER

    Despatch Date: 18/07/2014

    Airway Bill No./Reference No.: 3015008046

    not yet received. Poor service.

    Reply
    1. naresh kumar

      dear sir,

      my cheque book hdfc bank.no dispatch my house.address a-538 j.j. colony pankha road
      uttam nagar new delhi-110059
      so please reply this status.my cont.no,9871128960

      Reply
  4. peeyush jain

    Dear sir,
    My cheque book kit has been despatched on 05.08.2014 by HDFC BANK LTD. . The docket no. 3014486048. this kit i have not received till now. plz. update me on mail the current status. & send immediately.as soon as possible on urgent basis.
    Thanks
    PEYUSH JAIN
    C-155B , OPP. SECT.-10A, SARASWATI ENCLAVE ,GURGAON
    MOB. NO. 9654443856,9211903137

    Reply
  5. jugal kishore

    Cheque book dispatch by h d f c bank on 6/8/14 waybill no 3014487359 yet not recieved after passing 8days very poor service

    Reply
  6. Harkirat Singh

    HDFC Bank account cheque book sent under AWB No 3016661766 dated 19.8.2014 is still not delivered after lapse of 10 days. Today is 29.8.2014 and the tracking statusd is IN TRANSIT. Extremely poor service. HDFC Bank needs to do something to find out some other Courier service which does not spoil their name as well.
    Cell + 91 9915030194

    Reply
  7. jasjit singh

    Not able to track my chq book awbno 3016696487 and not received as yet. Had applied on 09.09.14

    Reply
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