Lenovo Laptop Diwali Offer .
I made a purchase of Lenovo laptop (Z580) series on 12-Nov -2012 in Reliance Mart , Goplan Signature Mall , Bangalore.
During purchase of Laptop, sales person of Reliance Mart informed me that – Lenovo company is giving a
diwali offer of either getting headphones worth Rs2500 or Extended warranty for 3years. This diwali offer will be given by the Lenovo company
after registration in website :lenovodiwalioffer.com with valid laptop purchase documents.
I had registerd my laptop purchase in www.lenovodiwalioffer.com website on the same day and also uploaded soft copies (Identity Proof Scan Copy, PC Serial No Scan Copy (Present on the Outer Box) & Invoice Scan Copy) during registration.
After registration, I have received a mail from firstname.lastname@example.org , that I will be receiving the free accessories delivered within 30 days to your delivery address on the next day of my registration – 13-Nov-2012.
Reference number which I got during registration is Ref: Ticket number : 53612
Till today , i am not receiving any response from the email (email@example.com /firstname.lastname@example.org) or the below communication address received during the registration mail.
Below is the part of registration Mail , which I received after registration in www.lenovodiwalioffer.com website
If you have not uploaded during registration then you may either e-mail them to email@example.com or courier them to the following address on/before 15th November 2012:
Lenovo Diwali Offer Program Manager
Kestone IMS Pvt Ltd
12/1, Palace Cross Road,
Phone: +91 80 32467455
For any queries or information, please call us on +91 80 32467455 / +91 80 65475738 or e-mail us at firstname.lastname@example.org with your ticket number.
I tried contacting to the above mentioned numbers many times – and all the time it is Switched off . Even I tried many mails more than 5 mails to the email id – and still even not a single response from that company.
I would like to formally file complaint against this website and supporting team, also I am still not sure whether this Website is genuine & owned by Lenovo .
Kindly help me in taking appropriate action – to file a compliant against this website (www.lenovodiwalioffer.com ) & the Lenovo company.
Please contact me for any further clarifications on this compliant.
+ 91 9900566321