Lenovo store by Ultimate Solutions, Shop No.3, Aviskar, Gulmohohar Road, Borivali-west, Mumbai

by kishore.patel on August 24, 2013

I, Urvish Patel had purchased Lenovo Laptop with configuration Corei5/4Gb/15.6″/Intel HD/Window 8 and Product Code No.Z58059347589 and ADP S/N QB06360669 , details as per Invoice No. 35 dated 06.07.2013 of Lenovo Store By M/s Ultimate Solutions(LENOVO DEALER IN BORIVALI), Shop No.3, Aavishkar, Gulmohar Road, Next to Levis, Borivali-West, Mumbai 400090,phone no: 022-28938328/28938053/. They have offered Rs2000/- Rupees two thousand E-voucher to purchase Lenovo accessories from “www.thedostore.com”. Accordingly, on line we have furnished complete details of our Invoice details for purchasing Lenovo speaker C1530 WW (Black) & Lenovo Wireless Mouse N3903 (Blue) & also remitted Rs400 for purchase of Lenovo Wireless Mouse N3903 (Blue).In this connection they have confirmed the order Lenovo: Shipment order no # 100000483.however we have received 1 defective speaker & mouse has not been delivered till date. We have many times contacted to their various concerned authorities including M.D by email n calls but no positive response from them till date.
The various mentioned emails where we complained are as follows : “shamli@ndslindia.com” “support@thedostore.com” , , “support@lenovoreg.com” , , mdindia@lenovo.com.Our first email was sent on 20th july 2013 and various others emails and telephone calls since then.
Kindly resolve the issue for getting new mouse & replacement of defective speaker

{ 2 comments… read them below or add one }

Kishore Patel September 23, 2013 at 19:08

Ultimate Solutions, Goregaon Service Centre , Lenovo dealer had replaced new speaker. The complaint may be treated as resolved and should be closed

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vishal kumar January 9, 2014 at 13:12

Dear sir/madam,i bought a lenovo laptop(serial number:-wb09203472)on diwali offer but not get my coupon number.i see your mail today with a site for send my document but i am late to send my document due to some problem.so,i request you to send a mail me for send my document on my email ID:-vishalkumarraj5@gmail.com
give me a chance please……………….

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