we ordered a mobile(Micromax Smartfone A100 Canvas) phone from my virtual plaza on 18.10.2012 at 9.3o a.m. The site was showing that the product will be placed in 1-3 working days, but till now they fail to deliver the product to the said addresss.Every time when we call they fail to give any details regarding the delivery of product. I put several mails to the provided email Id but they never respond to the same. I asked for the refund of my credit which i already paid to them for the product through credit card of Rs.9999 but after getting all details regarding my Credit card No. & IFSC code through mails and telephonic conversation they didnot refund the same. After I asked for refund they make new story for the product availibity,they told me that mobile was out of stock now we have it and same will be delivered to you today(18.10.2012) and the Document No. of the courier will be provided to you in the evening by 6.00 p.m. but till now we haven’t receive any document No. or any Mail confirmation regarding the product dispatch.
Customer Name : garima
E-mail ID : email@example.com
Phone Number : 9464835295,9465215314
Address : #2762,sec-37-c,opposite park,chandigarh
Order No- MVP002196