Letter #: NIA/MCR/10611-1/RB/sv Date: 8th September 2010
The New India Assurance Co. Ltd.
Unit 111700, Asian Building, 3rd Floor,
17 R. Kamani Marg, Ballard Estate,
Mumbai – 400 001.
Sub.: Pre & Post Claim for Cataract Operation (Left Eye).
Ref. : Mediclaim Policy No. 111700/34/09/11/00016529 of Mrs. Neeta R. Shah
Re: CCN: MDI0744241, Balance Sum Insured Before Claim = Rs. 4,04,00/-
With reference to above, I am shocked to receive a Claim settlement cheque of Rs24,000/- (Twenty-Four Thousand Only) against my claim for Rs.81,924.81 (Rupees Eighty-One Thousand Nine Hundred Twenty Four & Paise Eighty One Only).
I wish to inform you that I am holding this policy for last several years and till date not claimed anything from NIA. And with my this first claim don’t want to have bad experience from NIA.
Vide REMARK Column in MD India’s covering letter mentioning your circular No.: NIA IC Circular, Cataract Surgery Charges payable upto Rs.24,000/-. I have minutely gone through the IRDA Circular, which very distinctly states that it is applicable to new/ renewal policies issued from 1st July 2010 and in no way applicable to our policy/ claim.
I therefore request NIA to immediately pay my full claim.
I am herewith returning the claim settlement cheque of Rs.24,000/- for reissue of full claim amount cheque.
Kindly do the needful and expedite the full claim payment ASAP.
Neeta R. Shah
Encl. Cheque # 445462 of BOI, Pune for Rs24,000/- issued by MD India
Duplicate copy of letter for letter receipt acknowledgement
NIA IC Circular Copy