Ombudsman

by pavanhans44 on September 22, 2012

Received mail from no-reply@rbi.org.in on 21.09.12 stating that complaint no 201213010001034 got disposed under complainant advised that complaint is not maintainable. BOS requirement not met, earlier dealt by BO 9 (3) (c) from Banking ombudsman.
1. It is not clear from the mail from where and who has sent me this mail ?
2. No one has informed the so called complaint no.
3. Against whom this complaint was made and what is the subject matter ?
4. Ombudsman office white disposing off the complaint, has not forwarded me that documents which have been relied upon by him ? And what about my submission of the facts ?
5. Whether procedure laid down under the act has been fully and properly adopted as I have not been consulted before taking a decision.

{ 3 comments… read them below or add one }

K K Garg November 17, 2012 at 15:25

Complaint No. 201213014003009 got disposed, under Complainant advised that complaint is not maintainable: BOS requirement not met: earlier dealt by BO 9 (3) (c)
Regards,
Banking Ombudsman

Reply

pavan kumar garg November 20, 2012 at 12:01

Pl let me know the subject matter, place from where it has been sent, complaint against whom ?

Reply

pavan kumar garg November 20, 2012 at 16:10

same as above

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